Dignity Health Sports Park, Security Supervisor (Part-Time)

AEG Worldwide•Carson, CA

8h•$25

About The Position

The Supervisor Security will maintain the safety and security of all employees, guests and clients at shows, events, festivals, tours, one-off's and venues through the supervision of Security Officers and by performing constant patrol, observation and documentation. The Security Supervisor and Officers will be the first point of contact for all security-related issues and will control the diffusion of any incidents at the venue. The incumbent in this position must know and enforce all rules and policies; comply with all legal and ethical instructions provided by the Security Manager and Building Management; and ensure/maintain the highest levels of integrity for him/herself and the security staff.

Requirements

High School Diploma or its equivalency (BA/BS Degree Preferred)
4-6 years of related work experience, law enforcement or security experience, management experience preferred
Strong interpersonal, verbal and written communications skills
Expert organizational, leadership and time management skills
Must have a valid Security Guard Card
Must be able to work long hours including nights, weekends and some holidays
Valid CPR and AED certifications
Knowledgeable of OSHA/ADA laws and regulations
Must be able to stand and walk for extended periods of time when monitoring, checking access, or on patrol throughout the venue, including going up and down stairs in an arena setting. If needed, must be able to apprehend and hold individuals until a deputy arrives.

Responsibilities

Supervise Security Officers who are on duty for event and non-event days. Ensure that officers are patrolling their assigned areas; working their schedules as assigned, with required breaks; and that they respond to all security and safety-related calls in a timely manner.
Perform back-office administrative functions including, but not limited to: Officer scheduling and timecard management/verification; preparing required reports; and issuing daily credentials for employees, workers and visitors when necessary.
Investigate and compile accurate incident reports. Review camera footage, locate witnesses, and work closely with law enforcement as needed.
Participate in the Officer hiring process (e.g., interviewing); counsel staff on performance and attendance matters; prepare written disciplinary documentation as needed.
Monitor and record activity on venue security cameras. Ensure that all cameras are working properly and are unobstructed.
Patrol venue to ensure a safe and comfortable environment. Observe, report, and control ongoing activity, keeping track of unusual occurrences. Assist with the ejection or control of unruly, disruptive or intoxicated guests.
Monitor entry and access point for the venue. Screen and confirm all employees, vendors, delivery personnel, guests and artists entering the venue to ensure appropriate access. Review and verify documentation to ensure validity.
Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury.
Respond immediately to fire control center to locate, acknowledge and silence alarm. Check signal area, report and reset alarm. Enact fire safety/evacuations when necessary.
Respond, observe and document all medical situations and request EMT/medical personnel. Assist with minor first aid situations. Coordinate transportation for friends and family of afflicted when necessary.
Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical.
Document in writing all activity, movement and repairs in appropriate log ensuring all incidents are accurately described.