Security Supervisor

Pyramid Global Hospitality

25d

About The Position

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Security team as a Security Supervisor at OKANA Resort & Indoor Waterpark. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. The Security Supervisor plays a leadership role in the Security Department, overseeing the team of officers, ensuring the safety and security of the resort for all guests and associates. This individual is very involved in day-to-day operations, enforcing all safety and security procedures in accordance with hotel guidelines and in compliance with local, state, and federal regulations. The Security Supervisor will interact with all departments to train in emergency procedures, assisting with routine drills to educate and prepare all associates on their roles during emergencies.

Requirements

High School Diploma; degree in criminal justice is beneficial.
3+ years of experience in the security field, preferably in the hospitality industry.
Previous supervisory/management experience.
Relevant certifications, including CPR and Life Safety.
Fluent in English; ability to write reports and interact with resort guests and associates.
Computer proficiency to complete security reports and be familiar with hotel PMS & POS systems.

Responsibilities

Ensure that policies and procedures are enforced.
Ensure that property/facilities are energy efficient (conserving energy).
Ensure/maintain key control.
Maintain current CPR certification.
Maintain work area clean and organized.
Make safety and security patrols of property and facility.
In a timely manner, report to management any unusual observations.
Protect guests and employees from harm and prevent theft and/or destruction of property.
Report all unsafe conditions immediately.
Write shift reports and security incident reports.
Process and log lost and found articles.
Confront guests and employees involved in unsafe/illegal acts.
Investigate/handle complaints, incidences, accidents, and emergencies.
Monitor equipment.
Perform life-saving functions as required (CPR/first aid).