Data Center Operations - Security Specialist

Oracle•Abilene, TX

About The Position

Oracle’s Global Physical Security (GPS) Operations Team is responsible for securing the corporation’s global datacenter and facility footprint through advanced Physical Access and Identity Management (PIAM) technologies. We are seeking a seasoned Security Specialist - Security Operation Centers/Local Alarm Center Manager. Oracle’s Global Physical Security (GPS) Operations Team is responsible for ensuring resilient, scalable, and intelligent monitoring and incident response across our global corporate estate and data centers. We are seeking a talented Security Specialist to lead the lifecycle and continuous improvement of Oracle’s Security Operation Centers (SOC). This person will manage the design, deployment, maintenance, and evolution of monitoring cameras and alarms, and integrated incident response systems that are foundational to Oracle’s risk posture and business continuity. Working closely with security systems, engineering, IT, compliance, and third-party vendors, you will set priorities, define technology standards, and drive operational consistency worldwide. The ideal candidate will have hands-on experience with security monitoring, alarm systems, automation of event triage, and process digitization. You will foster a proactive, data-driven operational mindset and lead technology integration efforts that streamline event detection, response, and reporting across all Oracle facilities. Location: Abilene TX Responsibilities As the manager for local Security Operations Centers at Oracle, you will operate with a high degree of autonomy, setting technical standards and guiding day-to-day operations for SOC operators and contracted technicians. Your decisions will directly impact incident response capability, regulatory compliance, and operational effectiveness. You will partner closely with GPS leadership, but are expected to independently analyze data, resolve escalations, and drive technology and process improvements. Own end-to-end lifecycle of SOC platforms, including technology upgrades, process automation, and operational documentation. Lead digital transformation of alarm response, integrating new monitoring and alerting technologies and championing proactive event management strategies. Serve as escalation and risk lead for security monitoring, audit findings, and significant operational incidents.

Requirements

Bachelor’s degree (or equivalent experience) in Security, Computer Science, Engineering, or related field.
Minimum of 7 years of experience in security operations, control/monitoring center management, or physical security technology deployment in an enterprise environment.
Demonstrated expertise with SOC/LAC design and physical security alarm monitoring platforms, such as Lenel, Milestone, Honeywell, Avigilon, Genetec, or equivalent.
Experience implementing automation or orchestration for alarm handling, event triage, and response processes.
Proven ability to create and update operational runbooks—not just theoretical or prior experience.
Physical Security Information Management system (PSIM) experience.
Familiarity with security operations playbooks, digital runbooks, and regulatory requirements for alarm/event documentation (SOC 2, PCI DSS, ISO 27001, etc.).
Strong skills in vendor management, project coordination, and technical troubleshooting.
Solid understanding of physical security standards.
Ability to develop, document, and maintain operational procedures and training resources for monitoring centers.
Excellent communicator, able to brief technical and business stakeholders, train operations teams, and report on risk and system health.

Nice To Haves

ONTIC experience is highly desirable.

Responsibilities

Develop, communicate, and execute a technology and operations roadmap for Security Operation Centers in line with Oracle’s security, risk, and operational priorities.
Standardize alarm monitoring, incident logging, and response workflows, including automation of alarm triage and escalation ticketing integration, or in-house tools.
Coordinate deployment and lifecycle management of SOC platforms, ensuring all operators are equipped, trained, and supported for 24/7 operations.
Oversee automation of reporting, KPI tracking, and compliance documentation for all alarm events and operational incidents.
Analyze alarm/incident data and response metrics to recommend improvements, implement preventive controls, and enhance situational awareness.
Collaborate with internal teams and third-party vendors to upgrade or integrate new monitoring technologies, including system trials, commissioning, and troubleshooting.
Maintain comprehensive, audit-ready documentation, including technical standards, workflows, runbooks, and response plans, for regional and global operations.
Train site teams in SOC operations, digital playbook usage, and incident response best practices.
Support the GPS Investigations division in identifying and documenting camera footage and alarm data required for forensic reviews of suspicious activity.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance