Security Specialist - Part Time

Northwest Bank•Buffalo, NY

20d•$17 - $19•Onsite

About The Position

The Security Specialist is responsible for consistently monitoring the security, safety, and integrity of Northwest by learning the surveillance, access control, and, alarm systems to provide assistance to the Security Technicians. This position monitors all building activity for potential safety and security risks while coordinating activities at the security front desk. This position coordinates work orders, troubleshooting, repair, and replacement of equipment and coordinates appointments and deliveries. The Security Specialist administers campus and remote visitor and vendor management system and answers the telephone and direct calls appropriately. Tentative Hours: Monday & Tuesday 8-3:30, Wednesday-Friday mid-morning to afternoon. Hours are subject to change.

Requirements

High School Diploma or equivalent
2 - 6 years Security Center experience and 2 - 6 years Lobby/Front Desk experience or 3 - 5 years Law enforcement administration experience
Ability to establish effective working relationships among team members and participate in solving problems and making decisions
Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written
Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information
Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information
Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas
Knowledge of Security Department equipment and software

Responsibilities

Ensure compliance with disaster recovery plans
Ensure compliance with physical security regulations
Ensure knowledge of regular personnel whereabouts
Organize and clean Front Desk area/facilities
Prepare, maintain, and distribute completed logs and reports
After-hours alarm activity response and troubleshooting
Monitor security system activity and notifications
Administer daily equipment audits, testing, and reporting
Manage semi-annual, quarterly, and monthly security system and user reports
Administer access control credentials
Use surveillance to investigate alarm incidents
Administer user PINs and change employee authorization levels
Manage campus visitor notifications and provide visitor support
Manage remote receptionist system to maintain security for other corporate offices
Creating and maintaining employee ID badges and vendor badges
Process security user access requests and assist with device distribution
Maintain sufficient coverage of phone calls to the Security Helpline
Alert appropriate authorities to suspicious activity and/or potential risks
Coordinate reservations of the company vehicles and provide monthly report
Coordinate response activity for emergencies and assist with evacuations
Manage lost and found inventory
Provide backup assistance to the Work Order system
Monitor and finalize completed Security work orders
Collect and distribute paperwork, mail, and interoffice envelopes as they are received
Receive, verify, and track 9-1-1 calls
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment
Complete other duties and special projects as requested by management
Abide by the rules of the safety and loss prevention program
Perform work tasks in a safe manner
Report any and all injuries to supervisor
Know what to do in case of an emergency