Security Specialist - North America

Motorola Solutions•Chicago, IL

1d•$85,000 - $90,000

About The Position

The Security Specialist will be a key member of the physical security team, responsible for the implementation, maintenance, and optimization of the organization's video surveillance and access control systems. This role requires a hands-on expert who can manage security infrastructure from design and installation to daily operations and troubleshooting. The ideal candidate possesses a deep understanding of security industry best practices and technical systems.

Requirements

4+ years of hands-on experience working directly with video surveillance & access control systems or systems engineering.
Bachelor's Degree is preferred. Empahsis in Security Systems, Information Technology, Criminal Justice, or related fields is a plus.
Proven proficiency in designing, installing, and troubleshooting physical security hardware and software.
Strong technical knowledge of IP networking, servers, storage, and PoE (Power over Ethernet) for security applications.
Excellent communication skills with the ability to articulate complex technical concepts to non-technical audiences.
Working knowledge of SQL Server, Windows Server, Google Suite.
Position requires flexibility and availability outside of normal working hours.
Must be able to travel domestically; <5%.

Nice To Haves

Experience with enterprise level Avigilon Unity Video (VMS), Avigilon Access Control Manager (ACM), or similar platforms like for access control and IP video.
Relevant industry certifications and specialized training; access control / CCTV or other security certifications.
Experience in a Security Specialist or Engineering role focused on physical security solutions.
Proficiency in developing Bills of Materials and detailed cost estimates for complex security projects.

Responsibilities

System Management & Maintenance: Perform routine maintenance, troubleshooting, and repairs on all physical security infrastructure, including IP video surveillance (CCTV), video management systems, and enterprise access control hardware and software.
Global Project Management: Lead and manage end-to-end security system upgrade and new installation projects for corporate facilities worldwide. Manage third-party security integrators and contractors for installation and maintenance across different regions.
Technical Support: Serve as a subject matter expert (SME) and provide advanced technical support to internal stakeholders and end-users for all security systems.
Project Support: Support RFP responses, system design specifications, and quoting for new installations and system enhancements. Track project deliverables and status along with vendor engagement.
Global Coordination: Collaborate with regional facilities teams, IT networking teams, and legal departments to ensure system deployments meet local regulatory and data privacy requirements.
Training & Documentation: Deliver product training to end-users and internal teams, and ensure all system documentation and procedures are accurate and up-to-date.
Compliance & Audits: Conduct physical security audits and assist in ensuring all systems are compliant with internal policies and external regulations.