Retail Security Officer Day Shift

Trident Security Solutions•Cupertino, CA

4d•$25 - $26•Onsite

About The Position

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers on time and at the best possible price. A TRIDENT Security Specialist is often the first impression and main point of contact for our clients and the public. Professionalism, customer service, and safety are essential in this role. Our company’s success depends on your ability to perform effectively and represent the TRIDENT brand with integrity. TRIDENT is seeking a Retail Security Specialist to provide professional security and safety services at retail locations in Cupertino, CA. The ideal candidate will be self-motivated, dependable, and committed to delivering exceptional customer service. This position requires strong observation skills, a calm demeanor, and the ability to respond effectively to incidents in a fast-paced environment.

Requirements

High school diploma or equivalent required
Previous security experience preferred
Valid California Driver’s License
Valid BSIS Guard Card
Self-Control: Remain calm and professional under pressure
Stress Tolerance: Handle criticism and high-stress situations effectively
Dependability: Be punctual, reliable, and accountable
Initiative: Take ownership of responsibilities and solve challenges independently
Critical Thinking: Analyze situations and respond appropriately
Teamwork: Maintain a positive, cooperative attitude
Interpersonal Skills: Communicate effectively with clients, coworkers, and the public
May be required to drive a company vehicle between sites
Will work at multiple retail locations
Must be able to work in both indoor and outdoor environments, regardless of weather
Requires frequent walking, standing, and occasional sitting for long periods
Must be willing to work weekends, holidays, and overtime as needed

Responsibilities

Work with a team of Security Specialists to ensure customer and employee safety in retail environments
Patrol assigned areas on foot to maintain visibility and deter incidents
Observe, report, and respond to unusual or unsafe conditions
Investigate and document security-related incidents, accidents, and maintenance concerns
Respond to requests for assistance from supervisors or clients
Support client personnel during evacuations, hazardous situations, or emergencies
Assist with crowd control and coordinate with public safety officials when necessary
Verify proper identification for employees on client property
Conduct parking enforcement and assist with vehicle-related disputes or incidents
Greet and assist customers and employees professionally and proactively
Respond to medical emergencies and provide basic First Aid, CPR, or AED support (if certified)
Conduct exterior patrols to ensure doors, gates, and windows are secure
Participate in daily shift briefings and communicate site updates
Perform mobile patrols between retail locations as needed
Maintain company equipment in proper working condition
Complete accurate, detailed written reports as required
Perform other duties as assigned by TRIDENT management