Security Site Supervisor, San Francisco, CA

Marksman Security•San Francisco, CA

5d•$70,500 - $70,500•Onsite

About The Position

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Site Supervisor Job Overview Schedule: Monday - Friday (Day Shift) and as needed. Pay Rate: $70,500 salaried. ($33.90 per hour) We are seeking a highly motivated and energetic security professional with exceptional customer service skills to join our team as a Security Site Supervisor. The ideal candidate will possess a strong background in high-end customer service, superior interpersonal abilities, meticulous attention to detail, and proven leadership in people management. This role involves the comprehensive management, motivation, and training of a team of customer service-focused security professionals within a prestigious corporate building located in downtown San Francisco. Success in this position hinges on exceptional oral and written communication skills, effective leadership, and the critical ability to maintain composure and make sound decisions under pressure. Salaried position so ability to work beyond regular hours and proximity to the site will be required. This position comes with free onsite parking, free lunch, coffee and snacks.

Requirements

Prior experience in a security supervisory and/or managerial role is essential.
Demonstrated previous experience in customer service, ideally in a high-end or corporate environment.
Possession of a valid state security guard card is a mandatory requirement.
Exceptional communication skills, both verbal and written, are paramount for effective leadership and clear reporting.
Strong leadership qualities, with the ability to inspire and guide a team.
Proven ability to remain calm, composed, and make critical decisions in high-pressure and emergency situations.
Comprehensive knowledge of established security protocols, procedures, and best practices.
Strong interpersonal skills, coupled with excellent critical thinking and time management abilities.
A natural communicator who truly understands and values the importance of teamwork and collaboration.
Must be capable of standing and walking for extended periods throughout shifts.
Ability to lift and carry items weighing up to 40 lbs, demonstrating physical capability for the role's demands.
Successful completion of a pre-employment background check and drug test is required.

Nice To Haves

A Bachelor’s degree in criminal justice, business, or a closely related field is preferred, but not strictly required with equivalent experience.

Responsibilities

Establish clear performance goals for the security team and consistently monitor their progress.
Provide regular coaching and constructive feedback to foster continuous improvement in service quality and team productivity.
Oversee daily security operations and manage all security personnel, ensuring optimal performance and adherence to protocols.
Provide comprehensive training and ongoing guidance to the security team, ensuring they are well-equipped to handle all responsibilities.
Act as the primary point of contact and lead for all emergency situations, ensuring swift and effective response and resolution.
Ensure that all client Key Performance Indicators (KPIs) are consistently met and exceeded, demonstrating a commitment to service excellence.
Uphold the highest standards for the safety and security of all individuals, property, and assets within the facility.
Regularly inspect and verify the functionality of all security systems and equipment.
Conduct thorough and regular patrols of the facility to identify and address any security risks or concerns.
Develop, enforce, and regularly update security policies and procedures to ensure the highest level of safety and compliance.
Coordinate effectively with other internal departments and external agencies (e.g., law enforcement, emergency services) as needed to maintain a cohesive and responsive security environment.
Provide professional escorts and assistance to employees and visitors as required, demonstrating a proactive and helpful approach to service.