Security Site Supervisor- Nashville, TN

Titan Security Group•Nashville, TN

9h•Onsite

About The Position

Titan Security is built on serving clients and building careers. They are trusted by well-known companies and properties, dedicated to personalized security solutions. Recognized as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan offers opportunities for learning, growth, and success through its customized approach to security services. The company's core values are Unified, Transparent, Innovative, Committed, and Accountable. This role involves helping to supervise the operations of an assigned Client site on an assigned shift and managing a team of security officers, including scheduling, payroll, training, coaching, development, and support, to ensure high-quality security services that protect people and property.

Requirements

High School diploma or general education degree (GED)
3 years prior satisfactory employment as a security officer or directly related experience
Must be at least 18 years of age
Ability to read, write, speak, and understand English
Ability to pass pre-employment drug screen and criminal background check
Must maintain a working telephone number though which we can contact you
Ability to stand for extended periods of time
Ability to lift, push, and/or pull at least 50 lbs.
Ability to accommodate foot patrols on the interior & exterior of the assigned facility
Ability to perform assigned duties regardless of inclement weather

Nice To Haves

Bi-lingual considered a plus.

Responsibilities

Help supervise operations of an assigned Client site on assigned shift.
Report directly to Titan Management.
Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development and support.
Ensure the Client Site is provided with high quality security services to protect people and property.
Handle all escalated security issues or emergency situations appropriately.
Develop staff in both technical and professional skills through performance management (coaching, recognition, etc.).
Provide the basis of a great work environment by treating staff with respect.
Assist in the Coordination and/or conduct site-specific “on the job training”, client–specific training and annual refresher training for staff by adhering to Titan’s training standards.
Reconcile logs, shift responsibilities and patrols; review incident reports prior to submitting to Site Supervisor and/or Director and coordinate preliminary investigations.
Develop/maintain operational procedures and post orders that are always available for emergency reference by staff.
Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post. Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
Maintain access control procedures set by building management.
Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
Observe departing personnel to guard against theft of tenant or building property.
Monitor security cameras that are within the facility.
Respond to incidents including property emergencies.
Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
Ability to stand/sit/walk for extended periods of time.
Assist visitors with directions and general business information.
Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
Maintain clear, accurate logs pertaining to people or property including packages.
Provide excellent Customer Service to all parties encountered while on duty.
Other duties as assigned.