Security Site Supervisor

Securitas Inc.•Rochester, NH

35d•$22•Onsite

About The Position

Securitas Security Services is seeking a dedicated and motivated Site Supervisor to oversee operations at an established client site in Rochester, NH. This is a strong opportunity for someone in the field looking to take the next step into leadership.

Requirements

High School Diploma or GED required.
Two years of related experience, or an equivalent combination of education and experience determined sufficient by the company.
Must meet and maintain all licensing requirements for Security Officers.
Leadership, professionalism, and the ability to motivate and guide teams.
Proactive, adaptable, and approachable demeanor.
Strong alignment with Securitas core values: Integrity, Vigilance, Helpfulness.
Working knowledge of security operations, patrol methods, safety controls, and inspection practices.
Ability to learn quickly, follow written/oral instructions, and manage multiple priorities.
Excellent interpersonal and customer service skills; ability to interact with clients across varied environments and cultures.
Strong organizational and written communication skills, with the ability to draft routine reports and logs.
Ability to maintain composure, especially under pressure or during unusual circumstances.
Must be able to perform all essential functions with or without reasonable accommodation.
Frequent interaction with staff, clients, the public, and authorities; may involve urgent situations requiring quick judgment.
Exposure to stressful scenarios, including confronting unauthorized individuals.
Must pass background checks, drug screening, and behavioral assessments, and meet all licensing requirements.
May be required to work overtime without advance notice.
Regular use of computers and security control systems.
Frequent sitting, standing, and walking-including stairs, inclines, and uneven terrain.
Occasional reaching, kneeling, stooping, crouching, or crawling.
Frequent lifting/moving up to 10 lbs; occasional lifting up to 25 lbs.
Clear communication abilities (seeing, hearing, speaking, writing) are required.
Use of a vehicle may be required.
Potential exposure to inclement weather and environments requiring protective gear.
Handling of sensitive and confidential information may be required.

Nice To Haves

Minimum two years of retail experience preferred.

Responsibilities

Supervises Security Officers, Lead Officers, and other assigned personnel at one or more posts; ensures post orders are followed, patrols/rounds are completed, and all reports are properly filed.
Responds to incidents and notifies appropriate client representatives and authorities in emergency situations.
Coaches, counsels, and disciplines personnel appropriately; documents all coaching and disciplinary actions; consults with company management as needed.
Trains security staff and reviews post orders and assignment details with subordinates.
Assists with submission of payroll and personnel information as designated by management.
Ensures adequate coverage of all posts in coordination with company management or designated representatives.
Conducts regular site inspections and meets with officers to outline expectations, tasks, and responsibilities.
Serves as the primary point of contact for the client-meeting as scheduled or as needed to confirm security requirements are being met and delivering high-quality customer service.
Implements security protocols, policies, and procedures tailored to the specific needs of the Rochester site.
Monitors ongoing security operations and responds promptly to incidents, including coordination with emergency services when necessary.
Maintains accurate and detailed logs of activities, incidents, schedules, and personnel documentation.
Prepares and submits all required written reports to management and client contacts.
May perform Security Officer duties in accordance with post orders and company policies.
Performs supervisory duties aligned with company policy and applicable law, including interviewing, onboarding, training, scheduling, performance evaluation, coaching, addressing complaints, and making hiring/termination recommendations.