About the position
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more. Allied Universal Services is seeking the position of a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.
Responsibilities
- Supervise and coordinate the delivery of quality services to an assigned customer.
- Act as a liaison between customers, Operation Managers, and security officers.
- Supervise site staff and provide coaching, recognition, and discipline.
- Enforce Contract Standards.
- Administer site safety programs outlining site-specific hazards for security officers.
- Participate in unemployment hearings.
- Enforce Allied Universal's policies as outlined in the handbooks and executive memos.
Requirements
- Be at least 21 years of age with high school diploma or equivalent.
- Possess effective written and oral communication and interpersonal skills.
- Display exceptional customer service and communication skills.
- Have intermediate computer skills to operate innovative, wireless technology.
- Ability to handle crisis situations at the client site calmly and efficiently.
- Capably utilize scheduling and billing software to produce reports.
- Licensing requirements are subject to state and/or local laws and regulations.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Retirement plan
- Employee assistance programs
- Company discounts
- Perks
