Allied Universal-posted about 1 year ago
$46,800 - $46,800/Yr
Full-time • Entry Level
South Elgin, IL
Administrative and Support Services

The Security Site Supervisor - Unarmed position at Allied Universal involves supervising and coordinating security services for assigned customers. This role requires effective communication and interpersonal skills to liaise between customers, operation managers, and security officers. The supervisor will oversee site staff, ensuring quality service delivery while providing coaching, recognition, and discipline as needed.

  • Supervise and coordinate the delivery of quality security services to assigned customers.
  • Act as a liaison between customers, operation managers, and security officers.
  • Provide coaching, recognition, and discipline to site staff within approved empowerment range.
  • Enforce contract standards and administer site safety programs.
  • Handle crisis situations calmly and efficiently at the client site.
  • Utilize scheduling and billing software to produce necessary reports for effective business management.
  • Display exceptional customer service and communication skills.
  • Ensure compliance with Allied Universal's policies and procedures.
  • Must be at least 21 years of age with a high school diploma or equivalent.
  • 1+ years of security experience required.
  • Effective written and oral communication skills.
  • Intermediate computer skills to operate wireless technology at client sites.
  • Ability to handle crisis situations calmly and efficiently.
  • Ability to lift or carry up to 40 pounds occasionally.
  • Ability to stand or walk on various surfaces for long periods.
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Retirement plan
  • Vision insurance
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