Security Site Manager

Securitas Security Services•Atlanta, GA

About The Position

In this role, The Site Security Manager actively manages site security personnel; partners with the local branch to recruit and hire, and oversee onboarding, training, and development at the datacenter. Coaches’ security personnel and carry out disciplinary actions in accordance with current policy. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance. It conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. Oversee site security systems to ensure safe and compliant operation of the facility. Maintains and troubleshoots on-site security technology. Assists with site equipment inspections, and audit compliance. Maintains require security documentation, ensuring accuracy in accordance with established policies and procedures. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. Performs additional tasks assigned by management. Keeps management informed of major accomplishments, issues and concerns. Identifies security shortfalls and offers suggestions from improving the security program. Evaluates and escalates potential safety issues within the facility. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. Identifies security shortfalls nd offers suggestions from improving the security program.

Requirements

Must be at least 18 years of age.
Must have a reliable means of communication (i.e., pager or phone).
Must have a reliable means of transportation (public or private).
Must have the legal right to work in the United States.
Must have the ability to speak, read, and write English.
Must have a High School Diploma or GED.
Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
Associate’s Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
Understanding of security operations.
Knowledge of supervisory practices.
Planning, organizing and leadership skills.
Oral and written communications skills.
Strong customer service and service delivery orientation.
Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
Ability to take initiative and achieve results.

Responsibilities

Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness.
Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
Performs tasks and duties of a similar nature and scope as required for assigned office.