Security Shift Supervisor

Mattel•El Segundo, CA

24d•$28 - $35•Onsite

About The Position

As a Security Shift Supervisor you will support the campus and global operations for all incidents that impact Mattel operations, people, physical security, access control and investigations. You play an important role in protecting Mattel’s employees, guest (s), product(s) and brands. The ideal candidate has proven leadership abilities, is flexible, collaborative, detail oriented, has excellent communication skills, and prioritization skills. This position is located at Mattel’s global headquarters in El Segundo Ca . This is an on-site position and includes weekend and holiday work. Schedules may vary based on business needs.

Requirements

2 or more years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
1 or more years leading a team of security officers
Strong working knowledge of Mattel’s Security operating procedures, processes, and systems.
High school diploma or GED, required.
Must have a valid state driver’s license and meets the requirement of Mattel’s Authorized Driver program.
Must have a valid BSIS guard card or be willing to obtain certification.
Must be certified in First Aid, CPR, and Blood-borne Pathogens, or be willing to obtain certification through training provided by Mattel (annual training provided).
Must be able to work varying shifts including nights, holidays, weekends and overtime on any shift.
Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
A proven leader that will be able to understand and utilize the company culture to strengthen the team.
A trainer that develops talent and skills within the team to maximize effectiveness and consistency.
Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
Must be able to coach the team as a pathway to promotion.
Analytical abilities to think critically making clear, well-reasoned rational decisions.
Ability to effectively respond to all types of situations in a confidential manner.
Possess the ability to remain calm during an emergency or stressful situation.
Working knowledge of PCs and software including MS Windows, Microsoft Office, CCTV and access control is a plus.

Responsibilities

Support Mattel’s GlobalSecurity Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices.
Continually review and update process and procedures to maintain an effective physical security position on campus.
Support on and off-site events that Mattel sponsors or participates in.
Lead site and global security initiatives that that support the Mattel Global Security Strategy.
Responsible for ensuring incident management processes are adhered to; as well as implementing mitigating controls post incident.
Drive initiatives that enhance the physical security on campus through implementation of new technology and or the update of current programs.
Drive employee engagement initiatives that empower a culture of growth, optimism and wellbeing.
Responsible for managing officers and senior officers on assigned shifts through the employee life cycle. This includes but is not limited to providing day to day operational direction, delegation of work, recruiting, scheduling, training and development, coaching, and performance management.
Manage the Global Security Operations Center (GSOC) or Security Operations Center (SOC) with a high level of communication, attention to detail, and timely.
Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors.
Completes security duties and related tasks as defined in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Manager.
Completes security patrols on foot patrols, in a vehicle and digitally to monitor the Mattel campuses for physical security, safety and facilities-related concerns.
Effectively monitors the access control system, CCTV system, and the “guard tour” management system.
Monitors the fire control panel for alarms and any problems with equipment. Reports any service/maintenance issues to Facilities personnel.
Perform administrative data entry duties as assigned by the Shift Supervisors, for incident documentation and communications via the Microsoft suite.
Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.
Ensures parking lot safety by conducting traffic control, enforcing parking rules, accident investigations and response to emergency call box activations.
Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.
Additional responsibilities as assigned by supervisor or manager.
Flexibility to work on multiple shifts and or shift times to support business needs.