Security Shift Supervisor

Oncor•Dallas, TX

3d•Onsite

About The Position

As a Security Shift Supervisor at Oncor, you’ll provide direction and oversight to Security Officers on their assigned shift. This role will also provide patrol services or staff fixed posts to serve as a visible crime deterrent. Oncor personnel in this position will be expected to respond to emergencies and provide for the safety of Oncor employees, visitors, and others on site as appropriate. This is a 24-hour facility and this role will cover 2 nd shift (2pm-10pm) duties.

Requirements

Advanced skills and professional experience in the areas of people and conflict management with tact and discretion and through the utilization of de-escalation techniques.
Ability to function in stressful situations while exercising good judgment.
Demonstrate strong customer service skills, including the ability to communicate effectively with the public while maintaining poise and self-control under stress.
Training in emergency medicine and prior tactical firearms.
Must have valid State of Texas Commissioned Security Officer License and possess one of the following experience levels below for consideration.
5+ years of active-duty military service, having held the rank of E-4 or higher upon Honorable Discharge.
5+ years of verified Armed Security Officer experience within the most recent 7 years.
5+ years federal, state, local law enforcement or military police experience.
Graduate of a certified federal, state, or local law enforcement training academy, military police school or the US Marine Corps’ Marine Security Guard or Security Forces School.
Bachelor’s degree from an accredited school of learning and have been employed as an Armed Security Officer within the most recent 2 years.
Associates degree in Criminal Justice from an accredited school and have been employed as an Armed Security Officer within the most recent 3 years.
Applicants will be required to complete an FBI shooting qualification exam prior to work assignments if they have not done so within the last 6 months already.

Responsibilities

Assists in supervision and guidance, in their role as a first-line supervisor, of all Security Officers on their assigned shift.
Completes and documents uniform and equipment inspections and helps inform regular performance evaluations.
Reviews and updates post orders on at least a quarterly basis and ensures Security Officers review and acknowledge their understanding of post orders at least semi-annually, and when changes occur.
Creates work schedules, ensuring 24/7 coverage of posts, maximizing efficiencies, and minimizing overtime.
Provides on-the-job training to new and existing Security Officers.
Knowledgeable of all post’s orders and the operations of all posts at the location of assignment.
Assists the Personal Protection Officer in providing enhanced security during on-site events and very important personnel (VIP) visits.
Implements procedures and provides direction during Building Emergency Response Plan (BERP) activation and/or Business Continuity Plan operations.
Maintains proficiency through initial and subsequent re-training in the use of all assigned protective equipment, restraint devices, less than lethal devices, and weapons.
Works in environments and under conditions that require carrying authorized weapons and ammunition, the use of protective gear and devices, and awareness of personal safety and safety of others.
Required to utilize rapid and effective judgment in responding to unusual or emergency situations using appropriate de-escalation and conflict resolution techniques while also understanding the appropriate escalation of force level.
Provides timely and accurate written reports specific to security, safety or medical incidents and daily activities.
Assists first responders, including but not limited to Emergency Medical Services (EMS), fire rescue, law enforcement and other public safety entities, during emergency response or security incidents at Oncor.
Controls access to Oncor’s location through the admittance process; precludes unauthorized access to facilities, and the conversion, theft, or intentional destruction of physical assets.
Observes and reports activities and incidents, providing for the security and safety of property and personnel.
Makes periodic tours to check for irregularities and to inspect protection devices and building life safety, maintenance and/or fire control equipment.
Preserves order and acts to enforce regulations and directives for the site pertaining to personnel, visitors, and premises.
Patrols assigned site on foot or in vehicle, checks for unsafe conditions, hazards, unlocked doors, security violations.
Observes and reports incidents or suspicious activity to Corporate Security representatives or Oncor management, as appropriate.
Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.
Must be flexible to work varying shift days/hours due to evolving security needs.

Benefits

Annual incentive program.
Competitive health and welfare benefits (medical, dental, vision, life insurance).
Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
401k with dollar-for-dollar company match up to 6%.
401k match with student debt program.
Cash balance pension plan.
Adoption Assistance.
Mental health resources.
Employee resource groups.
Tuition reimbursement.
Competitive vacation, 10 company holidays and 2 personal holidays.
Paid parental leave.
Salary continuation for up to 6 months for approved employee illness or injury.
Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.