Swing Shift Security Supervisor

Trident Security Solutions•Cupertino, CA

16d•$36 - $37

About The Position

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 security services to customers on time and at the best possible price. Our Security Specialists are the first point of contact for clients and visitors. This role requires professionalism, leadership, and a commitment to safety and customer service. The Security Shift Supervisor oversees and coordinates security operations during a specific shift. This role acts as a liaison between Security Specialists and Security Leads, providing supervision, coaching, recognition, and performance management.

Requirements

Self-Control: Maintain composure and professionalism in challenging situations
Stress Tolerance: Handle high-stress situations calmly
Persistence: Follow through despite obstacles
Initiative: Take ownership and solve problems proactively
Dependability: Reliable, responsible, and accountable
Critical Thinking: Analyze situations and make sound decisions
Team Player: Positive, cooperative attitude
Interpersonal Skills: Communicate effectively at all levels
May drive a company/client vehicle between sites
Work in indoor and outdoor environments, regardless of weather
Frequent walking, standing, and sitting for extended periods
Flexibility to work nights, weekends, holidays, and overtime as needed

Responsibilities

Ensure all active posts, including temporary or ad-hoc posts, are covered during your shift, including filling vacancies when necessary
Oversee workflow, schedules, and assignments for Security Specialists across multiple locations
Inspect every active post and Security Specialist weekly for compliance and quality, including: Health and safety Customer requirements TRIDENT standards Uniform and appearance Updated post orders
Receive, document, and escalate Security Specialist questions and concerns
Provide documented field training for new and existing Security Specialists
Ensure every Security Specialist is visited at least twice per shift
Answer calls, take messages, and escalate issues as needed
Respond to and report all emergencies
Write reports of daily activities, incidents, equipment or property damage, theft, or unusual occurrences
Perform other duties as assigned