Security Shift Supervisor - Healthcare

Allied Universal • Warrensville Heights, OH

21h • Onsite

About The Position

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. The company fosters a dynamic, welcoming, and collaborative workplace where employees contribute to a culture that positively impacts communities and customers. The Security Shift Supervisor will oversee and coordinate the delivery of quality security services during a specific shift at an assigned customer site. This role acts as a crucial link between the site supervisor, Account Manager/Field Operations Manager, and the professional security officers, involving supervision, coaching, recognition, and discipline of staff within an approved empowerment range.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• For Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees