SECURITY SHIFT MGR

Saratoga Harness Racing, Inc.•State College, PA

11d

About The Position

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Happy Valley Casino may be the place for you as we introduce our premier entertainment concept to State College! We are looking for a Security Shift Manager to join our team. This person will report to the Security Manager Essential Functions Interview and select qualified candidates for the Security team at Happy Valley Casino. Monitors and evaluates performance of subordinates, ensuring adherence to casino and Pennsylvania Gaming Control Board policies and procedures. Document and recommend corrective action for security staff. Responsible for assignment and scheduling of personnel as needed. Continuously monitor the effectiveness and accuracy of SOPs and recommend changes to Security Management. Assist as directed with the proper assignment of keys through the Key-Watcher to authorized personnel. Performs all security functions on a shift basis; prepares and maintains all Security Department personnel paperwork and files. Trains, supervises and evaluates security shift employees and all assigned personnel. Supervises and conducts investigations as required. Trained to operate safety/fire equipment in emergency situations in conjunction with fire command. Ensures that all Security personnel are qualified and properly trained in all procedures, emergency response tactics, customer service, and conflict resolution to maintain a high level of proficiency in designated hired roles. Responsible for physical safety of natural persons, physical safeguarding of assets, protecting the property, patrons and the slot machine licensee from illegal activity. Collaborate with Human Resources regarding the implementation and enforcement for the issuance of property access badges and temporary access credentials. Collaborate with HR and legal departments to manage internal investigations and assist with Risk Management issues. Responsible for ensuring Security Department compliance with all Happy Valley Casino policies & procedures. Assist in developing, implementing, and maintaining Standard Operating Procedures for the Security Department. Prepares and maintains scheduling and a minimum staffing plan for the Security Department to ensure continuous casino operations. Build and maintain a strong working relationship with all regulatory bodies including, local & state Police, Liquor Control Board, and Pennsylvania Gaming Control Board. Establish and maintain effective cross-departmental relationships to ensure Happy Valley Casino remains in full compliance with Pennsylvania Gaming Control Board (PGCB) Internal Control’s and Happy Valley Casino policies and procedures. Ensures that all Security incidents and reports are thoroughly investigated and are reported on all incidents, accidents, disturbances, or criminal activities on Happy Valley Casino property. Coordinate surveillance activities with the surveillance department to detect and prevent theft, cheating, and suspicious behavior. Maintain a visible presence on the casino floor and throughout the property. Conduct risk assessments and implement preventative measures. Manage the use and maintenance of security technologies such as CCTV systems, access control, alarms, communication tools, and fire alarm & fire suppression systems. The writing, recording and approval of incidents reports within the licensed facility involving HVC patrons or staff. Each incident shall be recorded in an incident reporting database by security department personnel in an electronic format which has an audit function that prevents modification of information after the information has been entered into the system. The identification and removal of any person who is required to be excluded or ejected from the licensed facility based on the PGCB exclusion or self-exclusion lists. The performance of the duties and responsibilities required under the system of internal controls submitted and approved under § 465a.2. Enforces the prohibition of individuals, including security department personnel, from possessing any deadly weapon as defined in 10 Pa.C.S. § 2301, stun gun or other device designed to injure or incapacitate a person, within a licensed facility without the expressed written approval of the PGCB PGCB § 465a.13 (relating to possession of weapons within a licensed facility). The immediate notification to supervisors designated in the internal controls and the PGCB’s casino compliance representatives and the Pennsylvania State Police at the licensed facility. upon detecting the following: any person who is engaging in or attempting to engage in, or who is suspected of cheating, theft, embezzlement, a violation of this part or other illegal activities. any person who is required to be excluded or ejected from the HVC or is self-excluded from the gaming floor and gaming activities at all licensed facilities as per PGCB regulations. Ensure proper investigations of injured persons on property. Conduct or assist with all criminal investigations (except gaming issue violations). Responsible for safeguarding all company assets. Reviews of all Security Crime/Incident/Medical and Arrest reports. Maintains and controls access to restricted Casino facilities and departments. Ensure compliance with all federal and state gaming regulations. Performs other related duties as assigned. Promotes outstanding customer relations.

Requirements

Valid PA Drivers License
Must be able to be approved and maintain licensure by Pennsylvania Gaming Control Board gaming.
Must be able to work a flexible schedule including nights, weekends and holidays.
Ability to lift and carry up to 30 lbs. repeatedly.
Able to perform repetitive motion tasks.
Ability to stand and walk for up to 8 hours.

Responsibilities

Interview and select qualified candidates for the Security team at Happy Valley Casino.
Monitors and evaluates performance of subordinates, ensuring adherence to casino and Pennsylvania Gaming Control Board policies and procedures.
Document and recommend corrective action for security staff.
Responsible for assignment and scheduling of personnel as needed.
Continuously monitor the effectiveness and accuracy of SOPs and recommend changes to Security Management.
Assist as directed with the proper assignment of keys through the Key-Watcher to authorized personnel.
Performs all security functions on a shift basis; prepares and maintains all Security Department personnel paperwork and files.
Trains, supervises and evaluates security shift employees and all assigned personnel.
Supervises and conducts investigations as required.
Trained to operate safety/fire equipment in emergency situations in conjunction with fire command.
Ensures that all Security personnel are qualified and properly trained in all procedures, emergency response tactics, customer service, and conflict resolution to maintain a high level of proficiency in designated hired roles.
Responsible for physical safety of natural persons, physical safeguarding of assets, protecting the property, patrons and the slot machine licensee from illegal activity.
Collaborate with Human Resources regarding the implementation and enforcement for the issuance of property access badges and temporary access credentials.
Collaborate with HR and legal departments to manage internal investigations and assist with Risk Management issues.
Responsible for ensuring Security Department compliance with all Happy Valley Casino policies & procedures.
Assist in developing, implementing, and maintaining Standard Operating Procedures for the Security Department.
Prepares and maintains scheduling and a minimum staffing plan for the Security Department to ensure continuous casino operations.
Build and maintain a strong working relationship with all regulatory bodies including, local & state Police, Liquor Control Board, and Pennsylvania Gaming Control Board.
Establish and maintain effective cross-departmental relationships to ensure Happy Valley Casino remains in full compliance with Pennsylvania Gaming Control Board (PGCB) Internal Control’s and Happy Valley Casino policies and procedures.
Ensures that all Security incidents and reports are thoroughly investigated and are reported on all incidents, accidents, disturbances, or criminal activities on Happy Valley Casino property.
Coordinate surveillance activities with the surveillance department to detect and prevent theft, cheating, and suspicious behavior.
Maintain a visible presence on the casino floor and throughout the property.
Conduct risk assessments and implement preventative measures.
Manage the use and maintenance of security technologies such as CCTV systems, access control, alarms, communication tools, and fire alarm & fire suppression systems.
The writing, recording and approval of incidents reports within the licensed facility involving HVC patrons or staff.
Each incident shall be recorded in an incident reporting database by security department personnel in an electronic format which has an audit function that prevents modification of information after the information has been entered into the system.
The identification and removal of any person who is required to be excluded or ejected from the licensed facility based on the PGCB exclusion or self-exclusion lists.
The performance of the duties and responsibilities required under the system of internal controls submitted and approved under § 465a.2.
Enforces the prohibition of individuals, including security department personnel, from possessing any deadly weapon as defined in 10 Pa.C.S. § 2301, stun gun or other device designed to injure or incapacitate a person, within a licensed facility without the expressed written approval of the PGCB PGCB § 465a.13 (relating to possession of weapons within a licensed facility).
The immediate notification to supervisors designated in the internal controls and the PGCB’s casino compliance representatives and the Pennsylvania State Police at the licensed facility. upon detecting the following:
any person who is engaging in or attempting to engage in, or who is suspected of cheating, theft, embezzlement, a violation of this part or other illegal activities.
any person who is required to be excluded or ejected from the HVC or is self-excluded from the gaming floor and gaming activities at all licensed facilities as per PGCB regulations.
Ensure proper investigations of injured persons on property.
Conduct or assist with all criminal investigations (except gaming issue violations).
Responsible for safeguarding all company assets.
Reviews of all Security Crime/Incident/Medical and Arrest reports.
Maintains and controls access to restricted Casino facilities and departments.
Ensure compliance with all federal and state gaming regulations.
Performs other related duties as assigned.
Promotes outstanding customer relations.