SECURITY SHIFT MANAGER

Motorcity Casino Hotel•Detroit, MI

About The Position

Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! We're hiring a Security Shift Manager to join our team. In this role, you'll supervise and direct security staff to help ensure effective and efficient security operations. Additionally, you'll: Serve as a leader for employees while encouraging teamwork, employee morale, motivation, and open communication. Instruct, train, and monitor officers in their daily duties including customer and employee relations, report writing, handling company funds, and critical incident management. Monitor incident reports, ensuring accuracy and completeness. Initiate investigation processes cooperating with law enforcement agencies as appropriate. Supervise, train, and coordinate staff to ensure compliance with all MotorCity policies and regulations. Provide exceptional service to all guests. Perform additional responsibilities as assigned. What We Offer MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You'll enjoy complimentary meals during your shift, vacation time, and your uniforms and their cleaning will be paid for. Plus, there's free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you'll find exciting opportunities for professional growth and advancement. As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our ing Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.

Requirements

Two years of security experience (or other alternative deemed appropriate).
Three years supervisory experience.
Ability to obtain and maintain an occupational license with the Michigan Gaming Control Board.
Strong leadership, supervisory, and interpersonal skills.
Excellent communication, analytical, and problem solving skills.
Ability to work varied shifts, including weekends and holidays as needed.
Working knowledge of Microsoft Office packages.
Strong organizational and administrative skills.
Ability to work effectively in a fast-paced environment.

Responsibilities

Serve as a leader for employees while encouraging teamwork, employee morale, motivation, and open communication.
Instruct, train, and monitor officers in their daily duties including customer and employee relations, report writing, handling company funds, and critical incident management.
Monitor incident reports, ensuring accuracy and completeness. Initiate investigation processes cooperating with law enforcement agencies as appropriate.
Supervise, train, and coordinate staff to ensure compliance with all MotorCity policies and regulations.
Provide exceptional service to all guests.
Perform additional responsibilities as assigned.