Security Service Technician

TEKsystems•Nashville, TN

4d•$28 - $32•Onsite

About The Position

We’re seeking an experienced Service Technician to perform routine and emergency service calls on a wide range of security systems. In this role, you will troubleshoot, repair, and replace malfunctioning equipment while providing exceptional customer support. This is a hands-on position that requires strong technical knowledge, professionalism, and the ability to work independently.

Requirements

CCTV
Access Control
Security Systems
Service & Repair
Installation
Alarms
Customer Support
QOL-SYS or 2GIG Systems – Must have hands-on experience installing, servicing, and troubleshooting QOL-SYS or 2GIG equipment.
Multi‑Meter Proficiency – Must be able to use a multimeter to trace issues, diagnose faults, and verify electrical readings accurately.
Reliable Transportation – Must have a dependable personal vehicle to travel between job sites as required.
High School Diploma or equivalent; vocational training preferred.
3+ years of experience in security system service and repair.
Mastery-level knowledge of troubleshooting commercial intrusion, fire, CCTV, intercom, and access control systems.
Strong understanding of local and national code requirements.
Proficient with test equipment such as multimeters, battery analyzers, and decibel meters.
Valid driver’s license; and reliable transportation
Ability to read and interpret blueprints, schematics, diagrams, and written procedures in English.
Strong work ethic and attention to detail.

Responsibilities

Perform routine and emergency on-site service calls.
Troubleshoot, repair, and replace malfunctioning or inoperative equipment.
Deliver high-quality customer support and instruction on system operations.
Conduct system testing and signal verification.
Maintain proper truck stock, inventory, tools, and equipment.
Utilize technical resources and materials to efficiently complete assigned tasks.
Ensure timely completion and documentation of all service-related activities.
Provide accurate documentation of service performed and hours worked.
Complete additional assignments and projects as needed.