Security Service Technician - Columbus, OH
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About The Position
Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Security Service Technician to join our dynamic team in Columbus, OH. In this role, you will be responsible for servicing and supporting existing customers by responding to service calls, executing Customer Support Programs, and managing small project business. As a Security Service Technician, you will play a crucial role in ensuring that Convergint remains the customer's first choice for service. You will be part of a culture that values integrity, accountability, and growth, allowing you to develop your skills as Convergint continues to expand. Your primary responsibilities will include responding to routine and non-routine customer service calls, scheduled maintenance calls, and emergency service calls. You will diagnose, troubleshoot, repair, and replace defective parts, as well as debug systems for routine problems. Additionally, you will be responsible for installing projects as necessary and completing accurate and detailed service reports for both customers and Convergint to facilitate accurate invoicing and job cost tracking. Your ability to isolate and fix problems in malfunctioning equipment or software will be essential to your success in this role. At Convergint, we pride ourselves on our commitment to providing world-class service to our customers, colleagues, and communities. We believe that our greatest strength lies in our people, and we encourage every colleague to participate in our Recruit Awesome People program, which promotes our colleague-first culture and helps us attract top talent. If you are passionate about delivering exceptional service and want to grow with a company that values diversity and inclusion, we invite you to apply for the Security Service Technician position.
