AdventHealth-posted 11 months ago
Full-time • Entry Level
Palm Coast, FL
1,001-5,000 employees
Ambulatory Health Care Services

The Guest Services Screener performs customer service and safety screening duties through professional and positive interaction with the public, patients, employees, and administrators. While posted at entrance points, utilizes the weapons detection system to screen persons entering the facility for any weapons. Facilitates the proper disposition of any found weapons. Validates people's business at the facility and may issue visitor passes utilizing the visitor management system, in conjunction with the AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. Accountable to the department's chain of command for initiative, judgment and general competence exhibited in the performance of assignments and day-to-day general duties. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

  • Performs customer service and safety screening duties through professional interaction with the public, patients, employees, and administrators.
  • Utilizes the weapons detection system to screen persons entering the facility for any weapons.
  • Facilitates the proper disposition of any found weapons.
  • Validates people's business at the facility and may issue visitor passes utilizing the visitor management system.
  • Accountable to the department's chain of command for initiative, judgment and general competence in performance of assignments.
  • Actively participates in outstanding customer service.
  • High school diploma, GED or equivalent.
  • Customer service management experience.
  • Previous experience utilizing weapons detection equipment.
  • Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean.
  • Positive attitude, warm friendly, approachable, genuinely caring, and compassionate.
  • Dependable, self-motivated and adaptable to varying work environments.
  • Benefits from Day One
  • Paid Days Off from Day One
  • Student Loan Repayment Program
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support
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