Security Sales Representative

Metro Fire + Security•Gilbert, AZ

23d

About The Position

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service. From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation , kitchen and restaurant systems , fire alarm design, installation and service , backflow prevention devices , full service alarm monitoring , fire pump repair and installation , and underground hydrant repairs and installation , among the many services we offer . Great company culture and room for growth. The Security Sales Account Manager is primarily responsible for selling locksmith, access control, and security products and services to customers, and providing complete and appropriate reports to boost top-line revenue growth, customer acquisition levels and profitability. A desired candidate works effectively and professionally with little supervision, has excellent communication skills, is highly motivated, target driven, and is consistently looking out for the customer’s best interest while achieving agreed upon sales targets.

Requirements

Valid driver’s license
3+ years prior sales experience, preferably with Security systems, outside sales
Excellent selling, communication, and negotiation skills
Working knowledge of Microsoft Office (Excel, Outlook, Word)
Able to work flexible hours including after-hours and/or nights to meet customer needs

Nice To Haves

Sales estimating experience in access control installation and servicing – S2 and Brivo a plus
Sales estimating experience with installation of controller, reader, contact, REX and electrified door hardware
Sales estimating experience in commercial alarm system installation & servicing – knowledge in DMP, Honeywell and DSC systems a plus
Sales estimating experience in IP camera system installation, including network camera systems – knowledge in Exacq, Wave VMS a plus
Works effectively and efficiently while performing all aspects of the required job
S2 training
Brivo training
DMP training
IP / Network knowledge

Responsibilities

Present, promote and sell Locksmith, and Security products/services (Access control/video surveillance, etc.) to existing and prospective customers
Establish, develop, and maintain positive business and customer relationships
Promptly reach out to customer leads
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Efficiently and accurately update and complete customer files, including but not limited to customer contacts, estimating/proposals, change orders, and other tasks as needed
Promptly and professionally respond to customer questions and concerns
Understand and maintain compliance with company and customer safety program
Maintain all applicable certifications for necessary products serviced by company
Perform other related duties as assigned or required