Security / Safety Officer FT 3rd Aurora Hartford

Advocate Aurora Health • Hartford, WI

233d • $21 - $32

About The Position

The Security/Safety Officer position at Advocate Health is a full-time role on the 3rd shift, located at the Aurora Medical Center in Hartford, WI. The officer will provide security services with a customer-service approach, ensuring safety and security for patients, visitors, and team members. Responsibilities include conducting patrols, responding to emergencies, investigating incidents, and collaborating with law enforcement. The role requires a commitment to professionalism, ethical behavior, and adherence to safety regulations.

Requirements

• High school graduate or GED.
• Typically requires 1 year of experience in a security, related public safety, or customer service area.
• Security Officer Healthcare Certification (CHSO) must be obtained within two years of appointment.
• Valid driver's license issued by the Division of Motor Vehicle.
• Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license.
• Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire.

Nice To Haves

• Behavioral Threat Assessment knowledge.
• Use of Force Review.
• Crime through environmental design awareness.
• Ability to present material and facilitate meetings.

Responsibilities

• Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion.
• Inspires confidence in patients, visitors, and team members by presenting a professional appearance and demeanor.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security.
• Assists team members, patients, and visitors by providing information, directions, and physical help.
• Prevents, responds to, and investigates workplace violence.
• Serves as a primary resource for de-escalation, utilizing use of force when necessary.
• Responds immediately to emergency and crisis situations.
• Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.
• Performs liaison rounding duties to cultivate close partnerships with all departments and units.
• Maintains current Department training standards in various safety and security protocols.
• Assists with exterior traffic and crowd control.

Benefits

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match.
• Educational Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED