American Addiction Centers-posted 4 months ago
$21 - $32/Yr
Part-time • Entry Level
Milwaukee, WI
11-50 employees

The position involves providing security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances. The role requires maintaining a professional appearance and demeanor to inspire confidence in patients, visitors, and team members. Responsibilities include ensuring compliance with safety and security rules, conducting patrols, managing patient valuables, and responding to emergencies. The security officer will also liaise with law enforcement and provide security awareness education to team members.

  • Provides security services with a customer-service approach.
  • Maintains a professional, approachable, and service-oriented appearance.
  • Complies with and enforces all safety and security rules and regulations.
  • Performs routine responsibilities during interior and exterior patrols.
  • Assists team members, patients, and visitors by providing information and directions.
  • Ensures traffic control and monitors conduct of visitors.
  • Prevents, responds to, and investigates workplace violence.
  • Serves as a primary resource for de-escalation.
  • Responds immediately to emergency and crisis situations.
  • Investigates incidents that occur on property and completes reports.
  • Delivers security awareness education to team members.
  • Coordinates with law enforcement and first responder agencies.
  • Maintains current Department training standards.
  • High school graduate or GED.
  • Typically requires 1 year of experience in security or related public safety.
  • Valid driver’s license issued by the Division of Motor Vehicle.
  • Firearm Owners Identification (FOID) Card or Concealed Carry Weapon (CCW) license.
  • Certified in Conducted Energy Weapon (e.g. TASER) within 90 days of hire.
  • Security Officer Healthcare Certification (CHSO) within two years of appointment.
  • Stop the Bleed Certification within 1 year of hire date.
  • Behavioral Threat Assessment knowledge.
  • Use of Force Review.
  • Crime through environmental design awareness.
  • Ability to present material and facilitate meetings.
  • Paid Time Off programs.
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Family benefits such as adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match.
  • Educational Assistance Program.
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