Security Representative

ASM Global • Johnstown, PA

96d

About The Position

The Security Representative position at the 1st Summit Arena @ Cambria County War Memorial is responsible for assisting with various security needs as assigned by management. Under the supervision of the General Manager and Box Office Manager, the representative will ensure the safety and security of patrons, staff, and the facility during events.

Requirements

• On-the-job training provided
• HS diploma or G.E.D. preferred
• Demonstrate knowledge of security issues related to a major sports and entertainment venue
• Handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations
• Meet the physical demands of this job, which include being able to get in and around the facility, lifting, carrying, moving, climbing and moderate to loud noises
• Follow oral and written instructions and communicate effectively with others in both oral and written form
• Organize and prioritize work to meet deadlines
• Work effectively under pressure and/or stringent schedule and produce accurate results
• Work independently, exercising judgment and initiative
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
• Remain flexible and adjust to situations as they occur

Responsibilities

• Screening fans entering the building for unauthorized items
• Securing/restricting public access to areas deemed as off-limits by management
• Patrolling the building's interior and/or exterior for unauthorized accesses or trespassing during, before, and after arena events
• Responding to customer/fan needs relating to crowd control and safety in accordance to rules and policies established for each event
• Alerting arena management and supervisors to any concerns regarding safety/security
• Handle security/safety needs in accordance with established protocols
• Escort staff and/or tour personnel to provide a security presence as requested
• Stand guard during events and tour post periodically to ensure safety of patrons, staff, vendors, participants and others on premises
• Handle any disturbances or problems that arise during event or at the facility
• Write incident reports and meet with security supervisor to review procedures
• Control unusual circumstances and events during fire, storms, riots and other emergencies
• Respond immediately to emergency situations -- answer alarms and investigate disturbances
• Act in a professional manner with clients, employees, exhibitors, patrons and others encountered in the course of employment
• See that every client, patron and vendor receives the best service possible
• Work extended and/or irregular hours including nights, weekends and holidays as needed

What This Job Offers

• Job Type: Part-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED