Security Report Writer (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

53d•Onsite

About The Position

The Security Report Writer protects the assets of the company and provides a safe environment for employees and guests. Report Writer primary responsibility is responding to all security incidents involving guests and team members on property. The Report Writer is responsible for completing all paperwork and gathering detailed facts and personal information of the parties involved along with witnesses without drawing their own conclusion. Report Writer will also provide extraordinary service to guests between incidents and perform other duties as assigned by the Security Leaders. The ideal candidate for this role has excellent investigation skills and writing skills. He or she must be able to gather facts, process information through critical thinking, and use good judgment in solving problems to display a realistic understanding of the issues before them. The candidate must be able to facilitate resolution of potential service failures through personal action and coordination with other departments.

Requirements

Must be at least 21 years of age to work in a casino.
High School diploma or GED required.
Attention to detail and ability to remain calm under demanding situations.
Must possess good oral and written communication skills along with a good working knowledge of computer programs; must read, write, speak, and understand English.
Must possess strong analytical, interpersonal and communication skills.
Must be physically able to stand and walk for long periods of time regardless of weather conditions.
Must present a well-groomed appearance.
Must be able to work any day of the week
Ability to maintain extremely confidential information.
General familiarity with investigative procedures.
Ability to work in a fast-paced environment and a flexible schedule; must allow for changes in assignments, and priorities depending on identified needs of the company.
Ability to work independently as well as part of a team.
Must be able to obtain or possess a Louisiana Gaming License
Must be able to maneuver to all areas of the casino.
Must be able to lift up to 25 pounds and carry up to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.
Must be able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and run on level surfaces as well as up and down stairs. Must be able to work independently.
Must be able to see and remember the specific details of incidents and persons. Must be able to work at a fast pace and in stressful situations.
Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cue

Nice To Haves

Previous public relations or security experience is desirable.

Responsibilities

Handles initial investigations for the Risk Management department.
Gathers facts about different incidents such as lost or stolen items, injuries, and disputes.
Acts as an agent of the casino and thus must have the knowledge and communication skills to act accordingly.
Provides the accurate responses when various situations occur.
Maintains a well-groomed appearance which reflects the professional appearance and demeanor of the Security Department.
Meets the required attendance guidelines for the job and adhere to all company and department policies and procedures.
Sets an example to be a role model for all Security personnel through observance of all departmental policies and procedures.
Report writers must have a working knowledge of all the below positions to accurately do their job: Bike Patrol Door Officer Hotel Security Officer Security Officer