Security/Receptionist - Per Diem

Grand St Settlement Inc. • New York, NY

111d • $21 - $24

About The Position

As the first point of contact for all visitors to 80 Pitt Street/175 Delancey, the Security Guard/Receptionist provides a welcoming environment and a strong sense of safety for the community. Day-to-day the Security Guard / Receptionist is responsible for visitor management, handling in-person and phone inquiries, and receiving and disbursing packages. Additionally, the Security Guard / Receptionist will act as the liaison to NYPD and NYFD and to all internal stakeholders on matters related to safety, security and emergency management.

Requirements

• Must have a High School Diploma or General Equivalency Diploma (GED).
• Security License required.
• Previous youth based/school/community center security experience.
• Good conflict mediation and public relations skills.
• Excellent written and verbal communication skills.
• Must be a self-starter with the ability to work independently and with minimal guidance.
• Previous experience working with a diverse population.
• The ideal candidate must be personable, energetic, and enthusiastic.
• Candidates must successfully complete the following: NYSDOH Fingerprinting Screening; New York State Clearance Review Background Check; three (3) Reference Checks; Physical with updated TB Test (Fees may apply).

Nice To Haves

• Valid CPR/AED Pro-certification through recognized accrediting body preferred.
• Familiarity with the latest visitor management software and security-related technology is a plus.

Responsibilities

• Greet visitors/employees warmly and professionally upon entering, address their inquiries and direct them to the appropriate locations.
• Logs medical or safety related incidents.
• Manage and mediate all conflicts.
• Responds to all emergencies (i.e. medical, unsafe areas, trespassing, altercations, etc.)
• Controls the flow of traffic so that only those participants scheduled are allowed in the building or into appropriate program areas.
• Maintain positive relationships with key stakeholders, program participants, families, community members and program staff.
• Keep lobby clear of unauthorized persons, including loitering children, adults, or adolescents.
• Keep abreast of what is going on in the building each day.
• Manage registration forms and process identification cards for program participants (as needed).
• Monitor, access and review security footage as needed.
• Other duties as assigned.

Benefits

• Salary: $21.97 - $24.72 per hour
• Flexibility to be on-call is required.
• Schedule will vary depending on need.

What This Job Offers

• Education Level: High school or GED