Security Ranger

Peckham, Inc.•Grand Rapids, MI

20d•Onsite

About The Position

Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles. To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences Peckham Inc. - Security Ranger Staff jobs are NOT a part of Peckham's vocational rehabilitation efforts. These positions are supportive roles. Therefore, applicants do not need to have a barrier to employment to be eligible for these roles. The Security Ranger is responsible for maintaining a safe and secure environment at the Peckham, Inc. headquarters. This position requires a strong commitment to customer service and the ability to adapt quickly and use good judgement in dealing with challenging situations. Available shift: Monday - Friday (2:30pm - 11:00pm)

Requirements

Strong working knowledge of Microsoft Office Suite, including Word, Access, Excel, and Outlook
Excellent organizational and customer service skills, including the ability to demonstrate a professional, pleasant, caring style, and sound work ethic consistently
Strong communication skills, including the ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience
Strong leadership skills, including the ability to maintain control and respond to incidents calmly, reasonably, impartially, and tactfully while maintaining an accurate record of the incident
Basic technical skills, including the ability to operate basic security equipment
The ability to maintain strict confidentiality in regards to work performed
The ability to positively handle multiple interruptions and adjustments to priorities throughout the day, and the flexibly to handle multiple responsibilities while meeting deadlines.
The ability to work with a variety of persons of diverse backgrounds.
Must be able to successfully pass and maintain background checks.
Must have access to reliable transportation.
Must be able to obtain a Moderate Risk Public Trust Determination (MRPT).
High School diploma or equivalent and 1-3 years related experience and/or training; or equivalent combination of education and experience required.
This position requires first aid and CPR certification, which may be acquired after hire.

Nice To Haves

Corporate building security background, ‘OnGuard Access’ experience is preferred, but not required.

Responsibilities

Demonstrate excellent customer service in greeting and authorizing entry for approved Peckham employees and visitors
Secure premises by patrolling property, monitoring ‘OnGuard Access’ video security and alarm monitoring equipment, and investigating unauthorized personnel on Peckham property
Demonstrate initiative and strong judgement in dealing with ordinary and challenging situations
Issue and deactivate employee identity badges and generate locker assignments
Assist unauthorized personnel in receiving visitor identification or request that they vacate the premises, as needed
Receive, record, and direct emergency and non-emergency security calls as specified in Peckham’s emergency policy and procedure guidelines
Cultivate and retain up-to-date knowledge of corporate security trends and changes in Peckham security policies, through trainings and other available resources
Provide parking and traffic control, as needed
Inspect incoming packages, as needed
Maintain a safe, clean, and professional work environment
Promote Peckham’s vision, values, and services to all customers and stakeholders
Other realted duties, as assigned