Security Ranger

Peckham, Inc.-posted 10 months ago
Full-time • Entry Level
Lansing, MI
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The Security Ranger is responsible for maintaining a safe and secure environment at the Peckham, Inc. headquarters. This position requires a strong commitment to customer service and the ability to adapt quickly and use good judgement in dealing with challenging situations.

  • Demonstrate excellent customer service in greeting and authorizing entry for approved Peckham employees and visitors.
  • Secure premises by patrolling property, monitoring ‘OnGuard Access’ video security and alarm monitoring equipment, and investigating unauthorized personnel on Peckham property.
  • Demonstrate initiative and strong judgement in dealing with ordinary and challenging situations.
  • Issue and deactivate employee identity badges and generate locker assignments.
  • Assist unauthorized personnel in receiving visitor identification or request that they vacate the premises, as needed.
  • Receive, record, and direct emergency and non-emergency security calls as specified in Peckham’s emergency policy and procedure guidelines.
  • Cultivate and retain up-to-date knowledge of corporate security trends and changes in Peckham security policies, through trainings and other available resources.
  • Provide parking and traffic control, as needed.
  • Inspect incoming packages, as needed.
  • Maintain a safe, clean, and professional work environment.
  • Promote Peckham’s vision, values, and services to all customers and stakeholders.
  • Other related duties, as assigned.
  • High School diploma or equivalent.
  • 1-3 years related experience and/or training; or equivalent combination of education and experience required.
  • Strong working knowledge of Microsoft Office Suite, including Word, Access, Excel, and Outlook.
  • Excellent organizational and customer service skills.
  • Strong communication skills, including the ability to express ideas and facts clearly.
  • Strong leadership skills, including the ability to maintain control and respond to incidents calmly.
  • Basic technical skills, including the ability to operate basic security equipment.
  • Ability to maintain strict confidentiality.
  • Ability to positively handle multiple interruptions and adjustments to priorities.
  • Corporate building security background.
  • Experience with Foxfire, SRVTPM3, RTS, ‘OnGuard Access’.
  • Generous PTO policies.
  • Modern facilities.
  • Pet friendly work sites.
  • Free fruit.
  • Fitness classes.
  • Massages available for purchase.
  • Opportunities for flexible work arrangements.
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