Security Project Specialist

Convergint Technologies • Medina, OH

375d

About The Position

The Project Specialist at Convergint is a full-time role focused on servicing and supporting existing customers through service calls, customer support programs, and small project management. This position is integral to ensuring customer satisfaction and involves technical support, installation, programming, and repair of various systems, including security and fire alarm systems. The role emphasizes personal growth within a positive and inclusive company culture.

Requirements

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills related to building automation, fire alarm, and electronic security systems.
• Proven programming skills and troubleshooting abilities.
• Self-starter with the ability to work without supervision.
• Mechanical and electrical aptitude with experience using hand and power tools.
• Ability to read blueprints and drawings; solid math skills for calculations.
• Strong verbal, written, and interpersonal communication skills.
• Solid organizational skills to handle multiple projects simultaneously.
• Advanced computer skills, including familiarity with MS Office applications.

Responsibilities

• Respond to service calls and support existing customers.
• Carry out Customer Support Programs and manage small projects.
• Install, program, test, repair, and service non-routine systems and equipment.
• Provide technical support and training to customers.
• Complete accurate and detailed service reports for invoicing and job cost tracking.

Benefits

• Supportive and inclusive work environment.
• Opportunities for personal and professional growth.
• Participation in the Recruit Awesome People program.

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: No Education Listed