Security Program Specialist, Operations

SnapPalo Alto, CA
12d$76,000 - $133,000Onsite

About The Position

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles . We’re looking for a Security Specialist to join our Global Security team in Palo Alto! What you’ll do: Reporting to the Americas Regional Security Manager, you will use sound judgment and decision-making to support all aspects of all Global Security related functions in the assigned location, serving as the primary point of contact for all security related matters. Collaborate with Global Security and cross functional team members to promote a safe and secure workplace, to include event security support. Serve as the escalation contact for site specific incidents, emergencies and alarms, exercising appropriate judgment in triaging incidents and coordinating with the Global Security Operations Center. Assist in the execution of security vendor contracts including onsite guarding services, technology and systems support, and special event security, to include QBR participation. Conduct security and safety training in alignment with the Snap Security Awareness Training & Education team. Deepen your understanding of the management of multi-site security operations, to include security technology systems. Assist in the execution of physical security plans, security operation procedures, and emergency protocols for any new projects, and align with trusted vendors and relevant partners to ensure that these plans are reasonable, implementable, balanced, and dynamic in both their design and execution. Prepare timely, well written reports and metrics. Conduct routine post inspections throughout assigned shifts.

Requirements

  • Excellent interpersonal skills, including verbal and written communication.
  • Excellent leadership skills, including ability to motivate teams to perform at high levels and ability to influence cross-functional stakeholders to achieve common goals.
  • Knowledge and familiarity with computers and security equipment, including camera monitoring, access control and intrusion detection systems.
  • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation, to include working a rotating schedule to support Snap operations.
  • High resiliency, with the ability to work well independently, as well as in a team environment.
  • Moderate experience with computer based technologies.
  • High school degree or GED or equivalent years of experience.
  • 2-3 years experience in the military, law enforcement, or a public/private sector security organization.
  • Ability to lift up to 20.5 lbs. to support site security operations as required.
  • Ability to stay on your feet for extended periods to time for Incident Management or support to security operations.
  • Current CPR and Basic Life Support First Aid certification.
  • Local security certifications required (ex. BSIS, APP).

Nice To Haves

  • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful.
  • Basic Vendor management experience (security integrators and guard force providers).
  • Program experience Lenel, Genetec, Google Suite, Jira, Milestone, Everbridge and VMS Systems.

Responsibilities

  • Reporting to the Americas Regional Security Manager, you will use sound judgment and decision-making to support all aspects of all Global Security related functions in the assigned location, serving as the primary point of contact for all security related matters.
  • Collaborate with Global Security and cross functional team members to promote a safe and secure workplace, to include event security support.
  • Serve as the escalation contact for site specific incidents, emergencies and alarms, exercising appropriate judgment in triaging incidents and coordinating with the Global Security Operations Center.
  • Assist in the execution of security vendor contracts including onsite guarding services, technology and systems support, and special event security, to include QBR participation.
  • Conduct security and safety training in alignment with the Snap Security Awareness Training & Education team.
  • Deepen your understanding of the management of multi-site security operations, to include security technology systems.
  • Assist in the execution of physical security plans, security operation procedures, and emergency protocols for any new projects, and align with trusted vendors and relevant partners to ensure that these plans are reasonable, implementable, balanced, and dynamic in both their design and execution.
  • Prepare timely, well written reports and metrics.
  • Conduct routine post inspections throughout assigned shifts.

Benefits

  • Snap Inc. is its own community, so we’ve got your back!
  • We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.
  • Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!
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