Security Professional - Retail Front Desk Patrols

Allied Universal • VA

115d • $25

About The Position

As a Security Professional - Retail Front Desk Patrols in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional at a premier retail location, you will be the first point of contact, greeting visitors and assisting with access control to help maintain a secure environment. Your role involves verifying credentials, managing guest check-ins, and providing outstanding customer service while utilizing computer or tablet systems. You will represent Allied Universal's values of integrity, teamwork, and a people-first approach, contributing to a welcoming and secure atmosphere for all guests and staff.

Requirements

• Access control and badge experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Availability across various days and shifts.
• Reliability and ability to adapt to different post assignments.
• A desire to gain broad experience and grow within the company.
• Interest in transitioning into full-time roles when available.

Responsibilities

• Greet visitors, guests, and employees in a professional and courteous manner at the front desk of the retail location.
• Monitor access to the premises by verifying identification and maintaining visitor logs as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific procedures.
• Assist with security-related procedures, including checking bags or packages as directed by client policies.
• Communicate promptly with property management, Allied Universal leadership, and/or emergency responders as needed.
• Provide customer service to clients and guests by answering questions and offering directions or information about the location.
• Observe and report any suspicious activity or security-related concerns to the appropriate personnel.
• Support emergency response activities as directed by site-specific policies and Allied Universal protocols.

Benefits

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees