Security Professional - Retail Front Desk Full-Time

Allied Universal • VA

85d • $25

About The Position

As a Security Professional - Retail Front Desk Full-Time in McLean, VA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Professional with Allied Universal at a high-end retail location, you will be the first point of contact for guests and staff, helping to create a welcoming atmosphere while supporting security-related protocols. Your responsibilities include monitoring access, verifying credentials, and assisting with visitor inquiries, all while providing outstanding customer service. By maintaining a visible presence, you help to deter potential security-related incidents and contribute to a positive experience for everyone in the environment. Join a team that values integrity, teamwork, and a people-first approach.

Requirements

• Customer service experience is preferred.
• Experience with access control and/or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Availability across various days and shifts.
• Reliability and ability to adapt to different post assignments.
• A desire to gain broad experience and grow within the company.
• Interest in transitioning into full-time roles when available.

Responsibilities

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying credentials and assisting with visitor management as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate professionally with clients, visitors, and staff to address inquiries and provide assistance.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences at the front desk.
• Support emergency response activities as directed by Allied Universal and/or site management.

Benefits

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees