About The Position

As a Security Professional - Education Dispatch Patrol in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Education, and more. As a Dispatch Officer with Allied Universal at an educational location, you will play a key role in monitoring and coordinating security-related activities across campus. Your responsibilities include managing communications, dispatching officers to incidents, and maintaining detailed records. By remaining alert and responsive, you help to deter security-related incidents and provide exceptional customer service to students, staff, and visitors. Join a team that values integrity, teamwork, and innovation, and make a positive impact in a dynamic and caring environment.

Requirements

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Availability across various days and shifts.
  • Reliability and ability to adapt to different post assignments.
  • A desire to gain broad experience and grow within the company.
  • Interest in transitioning into full-time roles when available.

Responsibilities

  • Monitor and operate communication systems to dispatch security-related personnel and resources as needed throughout the educational location.
  • Receive and document calls for service, incidents, and requests for assistance in a professional and courteous manner.
  • Coordinate with on-site security-related staff to relay information and updates regarding incidents and routine activities.
  • Assist in maintaining logs and records of all communications and dispatch activities in accordance with site-specific policies.
  • Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
  • Provide customer service by assisting students, staff, and visitors with inquiries and security-related concerns.
  • Support Allied Universal and client site procedures by following emergency response protocols when appropriate.

Benefits

  • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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