Security Professional – Dispatch Operations

Allied Universal • Austin, TX

94d • $22

About The Position

As a Security Professional – Dispatch Operations in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer within a leading Tech/Media/Telecom location, you will play a crucial role in monitoring and coordinating security-related operations. You will conduct routine patrols, maintain a visible presence to help to deter incidents, and provide exceptional customer service and communication to all visitors and staff. At Allied Universal, you will be part of a team that values agility, reliability, and innovation, working together with integrity to put people first. This role offers the opportunity to make a meaningful impact in a dynamic and fast-paced environment.

Requirements

• Must have at least 2 years of security-related experience or 3 years combined law enforcement, military, or security-related experience, or possess a college degree.
• Comfortable using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• Interest in transitioning into full-time roles when available.
• Availability across various days and shifts.
• Reliability and ability to adapt to different post assignments.
• A desire to gain broad experience and grow within the company.

Responsibilities

• Operate dispatch systems to monitor and coordinate security-related communications throughout the location.
• Receive and respond to calls for service, incidents, and emergencies in a calm, problem-solving manner.
• Document and relay information to appropriate personnel and/or emergency responders as needed.
• Assist in maintaining logs and records of all communications and incidents.
• Provide customer service by following site-specific policies and procedures.
• Help to deter unauthorized activity by maintaining awareness of all reported incidents and responding appropriately.
• Support Allied Universal team members and site staff by facilitating clear and timely communications.

Benefits

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees