Security Professional – Dispatch Operations

Allied UniversalAustin, TX
94d$22

About The Position

As a Security Professional – Dispatch Operations in Austin, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer within a leading Tech/Media/Telecom location, you will play a crucial role in monitoring and coordinating security-related operations. You will conduct routine patrols, maintain a visible presence to help to deter incidents, and provide exceptional customer service and communication to all visitors and staff. At Allied Universal, you will be part of a team that values agility, reliability, and innovation, working together with integrity to put people first. This role offers the opportunity to make a meaningful impact in a dynamic and fast-paced environment.

Requirements

  • Must have at least 2 years of security-related experience or 3 years combined law enforcement, military, or security-related experience, or possess a college degree.
  • Comfortable using a computer or tablet is preferred.
  • Access control or badge experience is preferred.
  • Customer service experience is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Nice To Haves

  • Interest in transitioning into full-time roles when available.
  • Availability across various days and shifts.
  • Reliability and ability to adapt to different post assignments.
  • A desire to gain broad experience and grow within the company.

Responsibilities

  • Operate dispatch systems to monitor and coordinate security-related communications throughout the location.
  • Receive and respond to calls for service, incidents, and emergencies in a calm, problem-solving manner.
  • Document and relay information to appropriate personnel and/or emergency responders as needed.
  • Assist in maintaining logs and records of all communications and incidents.
  • Provide customer service by following site-specific policies and procedures.
  • Help to deter unauthorized activity by maintaining awareness of all reported incidents and responding appropriately.
  • Support Allied Universal team members and site staff by facilitating clear and timely communications.

Benefits

  • Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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