Epic-posted 10 months ago
Full-time • Entry Level
Verona, WI
5,001-10,000 employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for some of the largest healthcare organizations in the country. You'll identify security events in the environment and coordinate investigation and response across multiple teams. You will use your ability to think critically to determine long-term process improvements rather than quick temporary solutions. You'll also stay abreast of emerging security threats to recommend and implement new information security related solutions. Learn more about the team at https://careers.epic.com/Jobs/Hosting. Experience our state-of-the-art campus, eat delicious food, and travel the world. We don't believe in cubicles. (Well, we believe they exist, but…) Our uniquely themed campus was designed to heighten your ability to get stuff done in your office, a conference room, or by the fireplace in a comfy chair. For lunch, visit King's Cross or Cassiopeia for a wide array of meal options, or go to one of our smaller, themed bistros, featuring wood-rotisserie, pan-Asian, and Latin-inspired cuisine. All meals are restaurant-quality but cost only a few dollars, and they're prepared by a team comprised of kitchen talent from restaurants around the country. And, after five years here, you'll earn a four-week sabbatical anywhere in the world. Staff have kayaked in Patagonia, attended a Beyoncé concert in Ireland, built a library in Tanzania, and run a marathon in Antarctica. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, the second fastest growing market for tech talent in the United States and home to the state capital and the University of Wisconsin. Madison, a city surrounded by water, has received accolades for being the greenest city in America (NerdWallet), the best city for renters (SmartAsset), the fittest city in America (Fitbit), and the third best metro in the US for young professionals (Forbes Advisor).

  • Identify security events in the environment and coordinate investigation and response across multiple teams.
  • Determine long-term process improvements rather than quick temporary solutions.
  • Stay abreast of emerging security threats to recommend and implement new information security related solutions.
  • Follow policies and procedures and escalate when policies or procedures are not followed.
  • Escalate potential security incidents and provide relevant information.
  • Meet all security responsibilities defined in policies and procedures.
  • Familiarity with processes and tools such as: enterprise firewalls, network intrusion detection/prevention, virtual private networking, application whitelisting, and data loss prevention.
  • Familiarity with the security concepts of log analysis, monitoring and system/network auditing or experience working in a security operations center.
  • Security certifications are a plus such as: SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+.
  • Knowledge of a scripting language such as PowerShell will be helpful.
  • Exposure and/or experience with access management, Active Directory, and physical security is a plus.
  • Familiarity with SIEM, MFA, and ITIL tools will be useful.
  • Relocation to the Madison, WI area (reimbursed).
  • Eligibility to work in the U.S. without visa sponsorship.
  • COVID-19 vaccination.
  • Security certifications such as SANS/GIAC: GSEC, ISC2: SSCP, EC-Council: ECSA, CompTIA: Security+.
  • Knowledge of a scripting language such as PowerShell.
  • Exposure and/or experience with access management, Active Directory, and physical security.
  • Familiarity with SIEM, MFA, and ITIL tools.
  • Comprehensive benefits to keep you healthy and happy.
  • Merit-based compensation reflecting the impact of your work.
  • Eligibility for annual raises and bonuses.
  • Stock grants to give you a stake in the success of Epic and our customers.
  • Four-week sabbatical after five years of service.
  • Diversity, equity, and inclusion principles in the workplace.
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