Security Operations Team Lead Memphis

Ford Motor Company•Memphis, TN

28d•Onsite

About The Position

As a global leader in advanced mobility solutions, our outstanding team of legal professionals helps us navigate the continually changing legal and regulatory landscape. In our Office of General Counsel, you'll be part of an organization that collaborates with outside counsel to operate as a global team and deliver world-class legal, tax and audit services to client groups throughout the company. At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. In this position… This pivotal, hands-on leadership role is integral to our security organization, overseeing all security operations for Ford Customer Service Division (FCSD) facilities, which include parts distribution centers and warehouses, within a designated region. These roles will also have responsibility for supporting security operations at select commercial properties (offices, design studios, test facilities, etc.) within their region. As a Security Operations Team Leader, you will act as a key point of contact, exercise independent judgment, take charge of operational situations, and provide exceptional customer service while representing the department. This role requires travel to FCSD sites and other Ford facilities within their designated geographic region in the U.S. and Canada. You will be expected to work on-site at your home location when not traveling. 25% Travel We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Responsibilities

Manage and oversee all security and fire operations for assigned FCSD locations, ensuring compliance with company policies, security manuals, and protocols
Provide guidance, direction, and mentorship to contract security personnel, including ensuring contract security completes training and onboarding, fostering a high-performing and collaborative security environment across multiple sites
Conduct regular site visits and travel frequently to various FCSD and Ford commercial locations within your assigned region to assess security posture, build relationships, and provide direct oversight
Serve as the key point of contact for security-related matters at assigned FCSD locations, demonstrating exceptional customer service and professionalism to site leadership, employees, and visitors
Review protocols and ensure sites are prepared to respond to security and fire incidents (e.g., medical, behavioral, trespassing, accidents, suspicious activity, thefts), ensuring appropriate escalation to Global Security leadership when necessary
Coordinate and lead initial investigations into security incidents, gathering evidence and preparing comprehensive reports
Collaborate with the Global Brand Protection team on investigations related to parts and product integrity
Oversee and ensure functionality for access control, security video systems, fire inspections, and emergency support for assigned facilities
Conduct risk assessments of sites to determine if the operational model is adequate for site integrity and identify physical security gaps and solutions through proactive initiatives
Conduct regular and random security inspections of parts logistics processes, including packaging, labeling, handling of scrapped parts, and receiving/shipping of returned parts
Monitor and ensure facility practices comply with Customs Trade Partnership Against Terrorism (CPAT) requirements
Assist with the planning and execution of special projects and security initiatives, including audits and site-specific security enhancements
Develop and deliver security awareness communications and training to employees and contract security personnel at assigned locations
Collaborate with site leadership, HR, Labor Relations, and Safety representatives to discuss and resolve workplace issues
Develop and maintain strong relationships with internal skill teams and external partners (e.g., local law enforcement, fire departments) to ensure unified alignment and effective security coverage for special events
Ensure the security and privacy of company classified and sensitive information
Be available to work 24x7, 365 days a year, including off-shifts, weekends, and holidays, as operational needs dictate