Security Operations Manager

Sunstates Security • Chicago, IL

388d • $70,000 - $85,000

About The Position

The Security Operations Manager at Sunstates Security is responsible for overseeing multiple accounts in the Chicago area, providing leadership to employees, and maintaining strong customer relationships. This role involves managing day-to-day operations, training staff, and coordinating operational functions to ensure effective site security management.

Requirements

• Bachelor's degree from a four (4) year college or university.
• Three (3) or more years of related experience and supervision in the security industry.
• Excellent organizational, leadership, communication, and time management skills.
• Ability to qualify and be issued a security officer license in all areas under command.
• Computer literacy in MS Office.
• Valid driver's license and good driving record.
• Ability to travel and regularly visit all site locations for the IL region and surrounding areas.

Responsibilities

• Train, develop, and motivate supervisory staff to oversee day-to-day operations of site security personnel.
• Oversee the employee onboarding process including interviewing, selection, training, and new hire paperwork.
• Train subordinate supervisors on software systems, procedural guidelines, and company policies.
• Coordinate operational functions including payroll, billing, staffing, scheduling, and personnel issues.
• Conduct site visits and audits in accordance with the Quality Assurance program.
• Coordinate with Regional Manager and Regional Director to establish branch goals and objectives.
• Work with sales and marketing to identify and develop new business opportunities.

Benefits

• Base salary paid weekly
• Annual performance-based bonus up to 10% of base salary
• Monthly vehicle allowance
• Mileage paid at current IRS rate
• Full medical, dental, vision, and life insurance coverage
• 401k plan with company match
• Generous PTO
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees