Security Operations Manager - Full Time

Securitas Security Services • Seattle, WA

1d • $82,555

About The Position

We help make your world a safer place.

At Securitas, we have business operations in 45 markets and capabilities from
guarding to tech-enabled security. We provide specialized guarding services
tailored to each of our prestigious clients. Our world class services are
designed to incorporate a high degree of technology content.

The ideal candidate will be equipped in handling a variety of management
functions for the assigned account. They must have previous experience in
developing a high performing team with strong customer service skills and great
communication while adhering to our core values; Integrity, Vigilance, &
Helpfulness.

We are seeking a strong leader who is calm under pressure, professional in all
interactions, and committed to maintaining a secure and welcoming environment. 

Join our team and help make our world a safer place.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of
distinctive skills and perspectives. United through our common purpose, we
provide the security needed to safeguard our clients' assets and people. Our
core values - Integrity, Vigilance and Helpfulness - are represented by the
three red dots in the Securitas logo. If you live by these values, we’re looking
for you to join the Securitas team.

Our Company Mission:
Securitas’ mission is to protect homes, workplaces, and communities by providing
the security services they need to protect their assets, safeguard their people,
and maintain their ability to generate profits.

Our Values:
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the
foundation for our employees to build trust with customers, colleagues, and the
surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their
premises and valuables. We don’t compromise on integrity and create an open
forum for our employees and customers to voice opinions, report improprieties,
and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and
often notices things that others don’t. Their vigilance is necessary in order to
be aware of potential risks or incidents that may take place on our customers’
premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always
ready to help if an incident occurs that requires intervention regardless of
whether or not it is directly related to their job.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• College degree OR 2+ years of professional person management experience required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

Nice To Haves

• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.

Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!
• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED