Security Operations Manager

Inter-Con Security Systems • San Francisco, CA

437d • $130,000 - $140,000

About The Position

The Security Operations Manager at Inter-Con Security Systems, Inc. is responsible for overseeing daily operational and administrative functions across multiple security contracts. This role involves managing contract performance, supporting operational decision-making, and implementing strategic initiatives to enhance operational capabilities. The position requires strong communication skills, the ability to analyze performance metrics, and a commitment to maintaining high standards of conduct and training.

Requirements

• Preferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years' experience in an operations management and project management role.
• Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (e.g. - MS Word, Excel, Access, SharePoint).
• An understanding of security operations and contracts management preferred.
• Understand operational KPIs and ability to utilize data to drive operations.
• Strong interpersonal, critical thinking and time management skills.
• Experience in general office setting in a supervisory role preferred.
• Comfortable in an ever changing, fast paced, sometimes stressful environment.

Nice To Haves

• Technologically savvy - experienced with MS Office Suite.
• Working knowledge of technology driven scheduling platforms a plus.
• Project management experience.
• PMP certification a plus.
• Adept in leading teams in complex problem solving.
• Customer Service orientation required.

Responsibilities

• Manage daily operational and administrative functions across multiple security contracts.
• Keep the VP of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner.
• Support the VP of Operations operational decision-making process.
• Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across Southern California.
• Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption.
• Ensure the highest standards of conduct, appearance, performance, and training are being met at all times.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees