Security Operations Coordinator I

J.B. Hunt Transport Services, Inc.•Lowell, AR

About The Position

Under routine supervision, the incumbent is responsible for documenting the intake of security-related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that J.B. Hunt's assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the J.B. Hunt campus and at remote J.B. Hunt locations. Other duties as assigned.

Requirements

High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experience

Nice To Haves

Experience in security, military, and/or law enforcement
CPR Certification
Experience with security operations
Ability to communicate (written and verbal) effectively
Ability to fulfill the physical requirements of the position
Ability to maintain professionalism while dealing with difficult individuals
Ability to make independent time-sensitive decisions
Ability to work both individually and as a team
Customer Service skills
Experience in safety management
Experience in the transportation industry
Experience working in a fast-paced environment
Interest in learning new technologies/software applications
Knowledge of basic employee safety
Proficient time management skills
Surveillance skills
Willingness to work night shifts

Responsibilities

Answer incoming calls of security concerns and identify the next steps to address the concern or help direct to the best point of contact
Identify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sources
Operate access control functions of corporate campus and remote sites, issue security credentials when required
Conduct routine video review and analysis as needed
Respond to and track alarm notifications at corporate and remote sites
Comply with site-specific Security regulations/projects enacted by company management. Prepare security assessments based on these regulations
Conduct routine monitoring of facilities, campus buildings, and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, and report to management as appropriate
Follow procedures for safety initiatives, including fire prevention, property patrol, traffic control, and accident investigations
Work with law enforcement agencies and remain compliant with local, state, and federal regulations
Provide desk coverage for Corporate Security Officers when required
Answer and respond to campus 911 calls. Coordinate with emergency management services
Monitor and report seal break activity
Monitor department email groups; escalate requests/inquiries to team leads or management if assistance is needed
Conduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JB Hunt employees
Coordinate with contract security at remote sites to complete routine operational tasks
Adhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraud
Other duties as assigned