Security Operations Center (SOC) Lead

Lucas Museum of Narrative Art•Los Angeles, CA

10d•$67,000 - $76,000•Onsite

About The Position

We are seeking an experienced Security Operations Center Lead to manage our SOC team in protecting the museum's collections, visitors, and staff through strategic oversight, incident management, and operational excellence. This leadership role requires someone who can effectively manage a team of SOC Operators, optimize multi-system monitoring operations, develop and enforce standard operating procedures, and understand automated workflow logic to ensure comprehensive security coverage while balancing institutional security needs with visitor experience and the museum's educational mission. This position is based in the museum's Security Operations Center with responsibility for 24/7 operations. While primarily working standard business hours, the role requires flexibility to respond to emergencies, cover operational gaps, and maintain presence during high-activity periods including exhibition openings, special events, and institutional functions. The position requires occasional evening and weekend work. The lead must be available for emergency callback and incident response outside normal working hours. The supervisor must demonstrate sound judgment in an environment where security decisions directly impact irreplaceable cultural treasures, visitor safety, and the museum's reputation and educational mission. This position reports directly to the Security Manager.

Requirements

Minimum 5 years of progressive experience in security operations, with at least 2 years in a supervisory or management role
Extensive experience operating in a security operations center or similar multi-system monitoring environment
Experience in a museum, cultural institution, gallery, library, or similar environment with high-value assets and public access
Expert-level proficiency with Lenel OnGuard and integrated security management platforms
Advanced understanding of conditional logic, workflow automation, and system integration architecture
Strong leadership and personnel management capabilities
Exceptional written communication for policy development, incident reports, and executive briefings
Excellent verbal communication and presentation skills for training delivery and stakeholder engagement
Proficiency with data analysis tools and ability to generate actionable insights from security metrics
Project management skills including planning, resource allocation, and execution
Proficiency with Microsoft Office suite and security-specific software applications
Advanced knowledge of security operations center best practices and industry standards
Comprehensive understanding of physical security principles, technologies, and methodologies
Expert knowledge of access control systems, video management systems, and intrusion detection
Knowledge of integration between physical security, cybersecurity, and IT infrastructure