Security Operations Center GSOC Watch Officer

Allied Universal • TX

111d

About The Position

The Watch Officer plays a critical role in safeguarding Applied Materials’ global operations. This position is responsible for real-time security and threat intelligence monitoring across all company sites and assets. The role supports a wide range of functions including travel safety, physical security, alarm response, medical emergencies, and incident management—both natural and human-made. As a frontline responder, the Watch Officer is entrusted with key escalation responsibilities and acts as a vital link in the company’s global security framework. Allied Universal® is hiring an GSOC Watch Officer. As an GSOC Watch Officer, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Requirements

• 4–7 years in a similar role within a security organization, preferably with leadership over GSOC/Fusion Center operations, personnel, and technology systems.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, SharePoint).
• Strong written and verbal communication skills, including experience delivering presentations.
• Demonstrated ability to lead high-stress responses to critical incidents such as fires, medical emergencies, workplace violence, cyber threats, and natural disasters.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Nice To Haves

• Bachelor’s degree preferred; equivalent combination of education and experience will be considered.
• Proven experience in GSOC or Fusion Center environments, with leadership in operational response.
• Proficiency in SaaS platforms for dispatch, incident management, mass notification, and physical security systems (e.g., CCURE, Avigilon, or similar).

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees