Security Operations Analyst

Crash Champions

About The Position

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities JOB PURPOSE: Security Operations Analysts improve the organization's security posture by evaluating, testing, and documenting security solutions and controls along with the necessary procedures. They work closely with other security team members to remediate risks while supporting business innovation. Analysts must continually adapt to stay ahead of cyber attackers, requiring a passion for security and ongoing learning. They also collaborate with internal and external audit teams, technology management, and business stakeholders.

Requirements

At least 3-5 years of information security experience (or combination of 3 to 5 years of IT system administration with security).
Expertise in incident response and system monitoring and analysis.
Experience with compliance requirements (PCI, SOX, etc.).
Ability to effectively communicate business risk as it relates to information security.
Knowledge of multiple computing platforms, including Windows, OSX, Linux, networks, and other misc. endpoints.
Experience with vulnerability and penetration testing engagements.
Experience with change and project management.
Possesses highly effective communications skills with the ability to influence business units.
Acts with integrity, takes pride in work and seeks to excel, be curious and adaptable.
Displays an analytical and problem-solving mindset.
Is highly organized and efficient.
Leverages strategic and tactical thinking.
Works calmly under pressure and with tight deadlines.
Demonstrates effective decision-making skills.
Is highly trustworthy and leads by example.
Stays current with evolving threat landscape.

Responsibilities

Implement technical systems and monitor them for unusual and suspicious activity across a wide range of products.
Perform “on call” rotation for investigating alerts escalated by the MDR provider, other IT teams, or security tool alerts.
Assist with articulating security configuration standards for systems and business applications.
Participate in technical and non-technical projects requiring information security oversight and to ensure policies, procedures and standards are met.
Serve by aiding in incident response (IR) with the IR and security operations center (SOC) teams.
Interface with internal and external auditors, along with Compliance team members, for risk assessments as necessary, while providing information requested in a timely manner.
Recommend new security solutions as well as effective improvements to existing security controls that do not negatively impact business innovation.
Serve as a liaison for the security team.
Provide weekly reports to leadership to account for project updates, along with other misc. updates regarding the Security Operations.
Perform other duties as assigned.