Security Operations Analyst - SIEM/SOAR experience required

FIS Global•Jacksonville, FL

About The Position

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. FIS’ Cyber Security organizations secures the way we bank, pay, and invest. Securing the technology that moves $10 trillion annually, manages $40 trillion in invested assets, and processes payments for 8 of the top 10 internet companies, retailers, and airlines. About the team SOC analysts are the first to respond to cyber security incidents. They report on cyberthreats and implement any changes needed to inform and protect our customers. We continually research, utilize and provide the latest security solutions to deliver the finest service to our clients. SOC analysts need to be detail oriented since they are responsible for monitoring many hardware, software solutions as well as other environmental elements simultaneously. They need to monitor the network and investigate and respond to all reported threats and events.

Requirements

A bachelor’s degree (or the equivalent combination of education and training) in computer, science, information science or other related disciplines and 2-5 years' work experience.
Prior SOC/SIEM/SOAR experience or other security monitoring and response training.
Knowledge of security technologies (encryption, data protection, design, privilege access, etc.)
Professional skills in communications, decision making, presentation and project tracking.
Basic to intermediate decision-making and problem-solving skills.
Capable of establishing and maintaining effective working relationships with employees and/or clients.

Nice To Haves

Experience with security network monitoring and response platforms.
Knowledge of basic security controls, vulnerability mitigation, etc.
Experience in advanced endpoint intrusion and response tools.
Experience SIEMPLIFY/Google Chronicles, CrowdStrike, LogRhythm, Azure Sentinel
Certified Ethical Hacker

Responsibilities

Monitor SIEM platforms, network devices, and endpoint security tools to detect and analyze potential threats across client environments.
Perform triage and investigation of security alerts, assess severity and impact, and execute containment actions in line with client-specific playbooks.
Communicate effectively with clients during incident response, providing timely updates, clear explanations, and actionable recommendations.
Conduct in-depth investigations using threat intelligence and forensic techniques to identify root causes and attack vectors.
Document all incidents, actions taken, and outcomes in detailed reports tailored for client review and compliance requirements.
Collaborate with internal teams and clients to refine detection rules, improve response strategies, and enhance overall security posture.
Stay informed on emerging threats, vulnerabilities, and security technologies to proactively advise clients and strengthen defenses.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume