Secuirty Operations Admin

Associa•Palm Desert, CA

4d•$21 - $24•Onsite

About The Position

The Administrative Assistant supports the daily operations of the security department by performing a wide range of administrative, scheduling, and customer service tasks. This role ensures smooth communication between management, security officers, and clients, and helps maintain compliance with company policies, licensing requirements, and operational standards.

Requirements

High school diploma or equivalent; associate degree preferred.
1–3 years of administrative, office, or scheduling experience (security industry a plus).
Strong communication and customer service skills.
Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling systems.
Ability to multitask, prioritize, and work in a fast-paced environment.
BSIS Guard Card
Strong organizational skills
Attention to detail
Time management
Professional communication
Problem-solving and adaptability
Confidentiality and discretion

Nice To Haves

Experience working in security, facilities management, or staffing environments.
Knowledge of guard card regulations and state licensing requirements.

Responsibilities

Manage front office operations including phones, emails, filing, and visitor assistance.
Maintain organized, accurate records including employee files, training logs, certifications, and timekeeping data.
Prepare reports, memos, and correspondence as requested by management.
Assist with creating, updating, and distributing security officer schedules.
Coordinate shift coverage, track attendance, and support last-minute schedule adjustments.
Communicate scheduling updates to field supervisors and officers.
Assist security personnel with onboarding, uniforms, equipment issuance, and documentation needs.
Support the new hire process by collecting paperwork, verifying credentials, and scheduling interviews.
Monitor guard card/licensing expiration dates and ensure all officers maintain current certifications.
Assist with incident report management, including intake, documentation, and distribution to management or clients.
Maintain compliance records required for audits, inspections, and contract requirements.
Assist with inventory management for uniforms, keys, radios, vehicles, and office supplies