Security Officer

Hyatt • Bethesda, MD

71d

About The Position

Opportunity: Overnight Security Officer. Perform protective and enforcement functions during the overnight shift in a friendly and courteous manner to maintain a safe and secure hotel environment.

Requirements

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Prior security experience is desirable.
• CPR/First Aid preferred.

Responsibilities

• Patrol designated hotel areas.
• Respond to disturbances and emergency situations.
• Maintain a daily activity log.
• Maintain confidentiality with respect to guest and employee incidents.
• Prepare incident reports and other reports and communicate all related information to hotel management.
• Access secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Escort guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Monitor TV cameras, if applicable.
• Perform bell person tasks and assist guests with luggage.
• Perform other duties as requested by management.

Benefits

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED