Security Officer

University of Pittsburgh Medical Center • Erie, PA

382d

About The Position

The Security Officer position at UPMC is a full-time role focused on maintaining a secure and safe environment within the facility. The role requires availability for all shifts, primarily overnight, and involves a rotating schedule with weekends and holidays. The ideal candidate will possess strong communication and problem-solving skills to effectively manage security operations and provide excellent customer service to patients, families, and staff.

Requirements

• Must be available for all shifts
• Be able to effectively communicate both orally and in written format
• High level of integrity required for handling sensitive/confidential UPMC information
• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life
• Psychological fitness required to deal with stress and potentially dangerous conflict situations
• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies
• Able to deal with stress and potentially dangerous conflict situations
• All applicants will be subject to a thorough background and criminal record check
• Officers are required to wear a bullet proof vest.

Nice To Haves

• High School diploma or equivalent

Responsibilities

• Staff fixed posts to monitor ingress and egress to secured areas, ensuring only authorized individuals access restricted zones.
• Provide customer service to patients, families, visitors, and staff, maintaining a safe and secure environment through effective communication.
• Inspect incoming and outgoing parcels to prevent theft and ensure no unauthorized items enter or leave the premises.
• Respond to and resolve problems, disputes, and unusual circumstances quickly to minimize disruptions and maintain safety.
• Maintain required certifications and licensing, ensuring compliance with all security-related regulations and standards.
• Assist with traffic control and vehicle assists, ensuring smooth operations around the facility and responding to emergencies when needed.
• Transport deceased individuals to the morgue or release bodies from the morgue in accordance with hospital procedures and policies.
• Monitor security, fire, and environmental alarms, responding promptly to alarms and assisting with resolution as necessary.
• Establish a visible security presence by patrolling UPMC hospitals, buildings, grounds, and associated areas to deter criminal activity and document incidents.
• Operate UPMC vehicles in accordance with the Pennsylvania Vehicle Code, ensuring safe transportation during security operations.
• Conduct patient escorts and stand-by details, ensuring patient safety and facilitating the smooth flow of hospital operations.
• Complete all mandatory training programs per departmental guidelines, staying updated on security protocols and procedures.
• Report and document incidents, suspicious activities, and hazards to ensure accurate records and prompt corrective action.

Benefits

• Robust Totals Reward package

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: High school or GED