Security Officer

AccorHotel•Miami, FL

11d

About The Position

Job Purpose: Under the general guidance of the Security Manager, assist in maintaining a safe and secure environment for our guests and employees by patrolling and monitoring premises and personnel. The Security Agent will maintain a high visibility presence and prevent all illegal or inappropriate actions. The goal is to detect, deter, observe and report. Duties & Functions: Responsible for monitoring and patrolling assigned areas to provide a safe environment for guests and employees Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct Responsible for responding to emergency situations as needed Will be responsible for preparing written reports Watch alarm systems or video cameras and operate detecting/emergency equipment Perform first aid or CPR Provide excellent customer service Adhere to all company service and operating standards Remain in compliance with local, state and federal regulations Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests Protect the company’s assets relative to theft, assault, fire and other safety issues Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations Any other reasonable duties as assigned by the supervisor or manager We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

Requirements

High School Diploma or equivalent required
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Proven experience as security officer or guard
Knowledge of legal guidelines for area security and public safety
Familiarity with report writing
Excellent surveillance and observation skills
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast-paced environment and have a high level attention to detail
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Must be able to stand or walk a minimum eight-hour shift.
Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
Must have excellent communication skills and be able to read, write, speak and understand English.
Must be able to work inside and outside at all times of the year as needed, based upon business volumes.

Responsibilities

monitoring and patrolling assigned areas to provide a safe environment for guests and employees
Patrols the outside and inside perimeter of property, ensuring that reports are made to Director of Security if there is a potential safety issue
Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Responsible for minimizing opportunities for loss or damage, anticipating potential problems, reacting to disturbances and prohibited conduct
Responsible for responding to emergency situations as needed
preparing written reports
Watch alarm systems or video cameras and operate detecting/emergency equipment
Perform first aid or CPR
Provide excellent customer service
Adhere to all company service and operating standards
Remain in compliance with local, state and federal regulations
Responsible for responding to emergency situations as needed to provide necessary assistance to employees and guests
Protect the company’s assets relative to theft, assault, fire and other safety issues
Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Any other reasonable duties as assigned by the supervisor or manager