1st Shift Security Officer

MattelEast Aurora, NY
11hOnsite

About The Position

The Opportunity: We are seeking a motivated, passionate, collaborative, and detail-oriented Security Officer with experience in the security field to help protect Mattel’s employees, guest(s), product(s), and brands. The ideal candidate is a team player, has strong communication skills, and can organize & prioritize tasks. This position is located at Mattel’s Fisher Price Campus in East Aurora, NY. This is primarily a third shift position and will include holiday and weekend work. The security officer may be required to work the first, second and third shifts, based on business needs.

Requirements

  • Analytical abilities to think critically making clear, well-reasoned rational decisions.
  • Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
  • Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for the achievement of results.
  • Mature judgment, strong communication, and organizational skills.
  • Excellent interpersonal skills and ability to work with people at all levels.
  • Understanding and influencing others and their actions are important in providing a safe, orderly environment.
  • Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.
  • Ability to effectively respond to all types of situations in a confidential manner.
  • Possess the ability to remain calm during an emergency or stressful situation.
  • Ability to attend work regularly and on a timely manner
  • Able to perform work accurately and efficiently
  • Ability to operate a computer with Microsoft Office software and learn various programs
  • One+ years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
  • High school diploma or GED, required.
  • Must have a valid driver’s license.
  • Must have a valid Security Guard License, (where required).
  • Must be certified in First Aid, CPR, and Blood-borne Pathogens, OR be willing to obtain certification through training provided by Mattel (annual training provided).
  • Must be able to work varying shifts including nights, holidays, and weekends.
  • Ability to read, analyze and interpret general business policies, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, and business correspondence, including detailed incident reports writing.
  • Display exceptional customer service and communication skills.
  • Ability to stand and walk, go up/downstairs and stand for extended periods of time .
  • Ability to lift and/or move up to 50 pounds.
  • Outdoor post assignments (where applicable) may require an individual to withstand extreme heat, humidity, cold, and/or severe weather (e.g. snow, sleet, rain, hail, wind).
  • Ability to use post-security equipment (handheld and walk-thru metal detectors, handheld radios, access control systems, CCTV).

Responsibilities

  • Physical Security Enforce Mattel Global Security Department’s Best Practices and adhere to US Customs-Trade Partnership Against Terrorism (CTPAT) program recommendations. This includes protecting Mattel’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
  • Completes security duties and related tasks as set forth in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Supervisor.
  • Perform administrative data entry duties as assigned by post orders standards (i.e. Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
  • Coordinates traffic control; visitor registration; and directing suppliers, contractors, and delivery persons; and answers phones (at specified locations).
  • Completes mobile and foot patrols to monitor the campus for security and facilities-related concerns.
  • Monitors the access control system, CCTV system, and the “guard tour” management system.
  • Support IP (intellectual property) security controls
  • Provide a high level of customer service to all Mattel employees, vendors, and visitors on property.
  • Safety Monitors the control panels for alarms and any problems with equipment.
  • Reports any service/maintenance issues to designated personnel.
  • Responsible for contacting Security Supervisor and/or designated personnel, as required, during emergency situations or as security issues arise.
  • Completes applicable Incident Reports.
  • Responds to environmental and first aid emergencies and facilitate the process.
  • Transports the sick or injured for medical attention, if necessary.
  • Monthly safety inspections on safety equipment.
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